At a Glance
- Tasks: Engage with users, identify business opportunities, and develop valuable skills in a fast-paced environment.
- Company: Join Grafana Labs, a remote-first, open-source powerhouse with a global collaborative culture.
- Benefits: Enjoy competitive pay, flexible work, and a supportive team focused on your growth.
- Other info: Perfect for those starting their career or pivoting into tech; join a diverse team across 15+ countries.
- Why this job: Make an impact in tech while learning and growing in a dynamic, innovative setting.
- Qualifications: Fluent English, strong communication skills, and a proactive, team-first attitude.
The predicted salary is between 30000 - 40000 £ per year.
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work.
The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions:
- You will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.
- You will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals.
- You will develop valuable, transferable skills to help you achieve your career goals.
By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone. You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role in a fast-paced and challenging environment.
What You’ll Be Doing:
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends.
- Follow up on inbound leads effectively and efficiently.
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
- Use Salesforce and Grafana dashboards for lead and account management and research.
- Drive effective discovery conversations to understand users’ needs and goals to provide them the appropriate resources and communicate how Grafana can help them.
- Consistently meet new business opportunity and pipeline targets.
- Collaborate with cross-functional teams such as marketing and sales to win as a team.
What Makes You a Great Fit:
- Fluent in English (written and spoken).
- Open to feedback and coaching, always looking for ways to improve.
- Clear and concise written and verbal communication style.
- Excellent organizational skills and the ability to prioritize many tasks and demands.
- Willingness and ability to take on any task - no matter how small or big - with a focus on quality.
- Resourceful and proactive in an environment that is constantly evolving.
- Driven by purpose and by winning with a team-first attitude.
- Located in the UK.
Bonus Points For:
We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart. During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained. Remember, humility drives learning and we love working with people who are always trying to better themselves.
Remote Sales Development Representative | UK | Remote employer: Grafana Labs
Grafana Labs is an exceptional employer that champions a remote-first, collaborative culture, allowing employees to thrive in an innovation-driven environment. With a commitment to professional growth and a focus on meaningful work, team members are supported by caring managers and colleagues from diverse backgrounds, fostering a sense of belonging and shared purpose. The opportunity to develop valuable skills while contributing to a globally recognised open-source platform makes this role particularly rewarding for those looking to make an impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Sales Development Representative | UK | Remote
✨Tip Number 1
Do your homework! Before you even think about applying, dive deep into Grafana Labs and its products. Knowing the ins and outs of what we do will not only impress us but also help you tailor your conversations during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. Engaging with our team can give you insider insights and might just give you that edge when it comes to landing an interview.
✨Tip Number 3
Practice makes perfect! Use the CARR model to prepare for your interviews. Frame your experiences in terms of Context, Action, Results, and Reflection. This will help you communicate your value clearly and effectively.
✨Tip Number 4
Be open to feedback! During the interview process, listen carefully to any feedback we give you. It’s a chance to learn and improve, showing us that you’re adaptable and eager to grow within our team.
We think you need these skills to ace Remote Sales Development Representative | UK | Remote
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are curious and passionate about what we do at Grafana Labs, so don’t hold back on sharing why you’re excited about this role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Development Representative role. Use specific examples that demonstrate your ability to engage with users and drive business conversations.
Keep It Clear and Concise:We appreciate clear communication, so keep your application straightforward and to the point. Avoid jargon and focus on conveying your message effectively. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Grafana Labs
✨Know Your Stuff
Before the interview, dive deep into Grafana Labs and its products. Familiarise yourself with their technology, competitors, and the open-source ecosystem. This knowledge will not only impress your interviewers but also help you engage in meaningful conversations about how you can contribute to their goals.
✨Master the CARR Model
When sharing your experiences, use the CARR model: Context, Action, Results, Reflection. This structured approach will help you articulate your past roles clearly and demonstrate how your actions led to positive outcomes, making it easier for the interviewers to see your potential fit within the team.
✨Be Proactive and Resourceful
Showcase your proactive nature by preparing thoughtful questions about the role and the company. This not only demonstrates your interest but also reflects your resourcefulness. Think about how you can leverage AI tools to enhance productivity and discuss this during your interview.
✨Embrace Feedback
During the interview process, be open to feedback and show that you're willing to learn and adapt. If you receive advice, take it on board and incorporate it into your responses. This attitude aligns perfectly with Grafana's culture of continuous improvement and teamwork.
