Remote Senior Backend Engineer - Alerting | UK | Remote in Ipswich

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries.

The Opportunity:

The Grafana Alerting squad operates at the core of the Grafana open-source project, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:

• Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
• Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
• Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.

Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives; every team member is encouraged to contribute ideas that shape our product into a dependable tool.

What You’ll Be Doing:

• Take an active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial ideation all the way to operations once it is in the hands of customers
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What Makes You a Great Fit:

• You are a motivated self-starter with a bias towards action
• You are customer focused; we build everything with our users in mind.
• You have a passion for creating intuitive products that fit customers’ needs
• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
• Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
• Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
• Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
• Some experience with developing software that runs in the Cloud or some experience with systems engineering
• Experience writing clean, robust, and performant software that is easily maintained by others

Compensation & Rewards:

In the UK, the compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.