Remote Software Engineer - Synthetic Monitoring | UK | Remote in Chester

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.

The Synthetic Monitoring squad builds and operates Grafana Cloud Synthetic Monitoring, used by teams globally to proactively verify that their critical user journeys, APIs, and services work as expected. Synthetic Monitoring is a multi-tenant distributed system implemented in Go, running on Kubernetes across all major cloud providers (AWS, GCP, Azure), executing billions of synthetic tests each month from probe locations around the world and from customer-operated private probes. The product is in a scale phase, and our focus is on making Synthetic Monitoring a deeply integrated part of Grafana Cloud.

• Own features end-to-end across the stack: from API and data model design in Go, through the execution pipeline, to the user-facing workflows in TypeScript/React.
• Design and evolve systems, not just features: contribute to architectural decisions on scheduling, probe lifecycle, telemetry ingestion, and API design that shape how the product scales.
• Build the cross-product and AI-assisted workflows that connect Synthetic Monitoring to the wider Grafana Cloud platform.
• Make the product operable at enterprise scale: the governance and organization primitives that let teams with hundreds of checks manage Synthetic Monitoring as code and with confidence.
• Break down complex, ambiguous problems into incremental deliverables and iterate quickly based on feedback.
• Ensure quality through testing, observability of your own systems, and documentation.
• Be a part of the team's on-call rotation and take ownership of the services you're running.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow, backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards.

• Go (backend services, APIs, and the synthetic monitoring agent)
• TypeScript / React (the Synthetic Monitoring app in Grafana)
• Kubernetes across AWS, GCP, and Azure
• k6 (the execution engine behind scripted and browser checks)
• Grafana ecosystem (Mimir, Loki, Prometheus)

• You are comfortable working in a remote-first company; communication is key.
• You can contribute to a discussion, disagree constructively, and commit to the team's decision.
• You are able to communicate design decisions clearly in written and spoken English.
• Strong Go, or a path to it.
• Operational mindset: you've run what you've built.
• You are a systems thinker: you reason about how components interact.
• Pragmatism and short feedback loops: you break complex problems into increments.
• You have a good understanding of a software development process that takes a user-centered approach.
• You use AI tools as a natural part of your engineering workflow.

• Experience designing or operating multi-tenant SaaS systems at scale.
• Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.).
• Experience with Kubernetes in a production environment.
• Familiarity with k6, Playwright, or browser automation at scale.
• Experience contributing to or maintaining open source projects.

In the United Kingdom, the Base compensation range for this role is GBP 72,000 - GBP 90,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

• 100% Remote, Global Culture.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’.
• Balance is Key - We operate a global annual leave policy of 30 days per annum.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.