At a Glance
- Tasks: Engage with users, identify business opportunities, and develop valuable skills in a fast-paced environment.
- Company: Join Grafana Labs, a remote-first, open-source powerhouse with a global collaborative culture.
- Benefits: Enjoy competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Be part of a diverse team and thrive in an innovation-driven environment.
- Why this job: Make a real impact while learning from a passionate team in the tech industry.
- Qualifications: Fluent English, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions:
- You will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.
- You will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals.
- You will develop valuable, transferable skills to help you achieve your career goals.
By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone. You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role in a fast-paced and challenging environment.
What You’ll Be Doing:
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends.
- Follow up on inbound leads effectively and efficiently.
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
- Use Salesforce and Grafana dashboards for lead and account management and research.
- Drive effective discovery conversations to understand users’ needs and goals to provide them the appropriate resources and communicate how Grafana can help them.
- Consistently meet new business opportunity and pipeline targets.
- Collaborate with cross-functional teams such as marketing and sales to win as a team.
What Makes You a Great Fit:
- Fluent in English (written and spoken).
- Open to feedback and coaching, always looking for ways to improve.
- Clear and concise written and verbal communication style.
- Excellent organizational skills and the ability to prioritize many tasks and demands.
- Willingness and ability to take on any task - no matter how small or big - with a focus on quality.
- Resourceful and proactive in an environment that is constantly evolving.
- Driven by purpose and by winning with a team-first attitude.
- Located in the UK.
Bonus Points For:
We want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things: Would you be successful if you were part of our team? Will you love working here and be a positive influence on your fellow colleagues? Will you grow professionally and personally during your time here? We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart. During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained. Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview.
Remote Sales Development Representative | UK | Remote in Armagh employer: Grafana Labs
Grafana Labs is an exceptional employer that champions a remote-first, collaborative culture, allowing employees to thrive in an innovation-driven environment. With a commitment to professional growth and a focus on meaningful work, team members are supported by caring managers and colleagues from diverse backgrounds, fostering a sense of belonging and shared purpose. The opportunity to engage with cutting-edge technology and contribute to the success of a globally recognised open-source platform makes this role not just a job, but a career-defining experience.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Sales Development Representative | UK | Remote in Armagh
✨Tip Number 1
Get to know Grafana Labs inside out! Dive into their community, explore their tech, and understand their open-source ethos. This knowledge will not only impress during interviews but also help you connect with the team on a deeper level.
✨Tip Number 2
Practice your pitch! Whether it's on the phone or via email, being confident and clear is key. Use the CARR model to frame your experiences and make sure you can articulate how you can add value to the team.
✨Tip Number 3
Don’t shy away from feedback! Embrace it as a tool for growth. During interviews, listen carefully to any advice given and show that you can adapt and improve based on what you learn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at Grafana Labs.
We think you need these skills to ace Remote Sales Development Representative | UK | Remote in Armagh
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are curious and passionate about what we do at Grafana Labs, so don’t hold back on sharing why you’re excited about this role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Development Representative role. Use specific examples that demonstrate your ability to engage with users and drive business conversations.
Keep It Clear and Concise:We appreciate clear communication, so keep your application straightforward and to the point. Avoid jargon and focus on conveying your message effectively. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Grafana Labs
✨Know Your Stuff
Before the interview, dive deep into Grafana Labs and its products. Familiarise yourself with their technology, competitors, and the open-source ecosystem. This knowledge will not only impress your interviewers but also help you engage in meaningful conversations about how you can contribute to their goals.
✨Master the CARR Model
When sharing your experiences, use the CARR model: Context, Action, Results, Reflection. This structured approach helps you communicate your past roles effectively, showcasing your skills and how they relate to the Sales Development Representative position.
✨Be Proactive and Resourceful
Demonstrate your proactive nature by preparing thoughtful questions about the role and the company. Show that you're resourceful by discussing how you've used data or research in previous roles to drive results. This aligns perfectly with the detective mindset they're looking for!
✨Embrace Feedback
During the interview, be open to feedback and show a willingness to learn. Grafana Labs values humility and growth, so highlight instances where you've taken feedback on board and improved your performance. This will resonate well with their team-first attitude.
