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- Tasks: Investigate and manage highways damage claims while collaborating with a dynamic team.
- Company: Innovative firm transforming the civil engineering sector with a customer-first approach.
- Benefits: Competitive salary, generous holiday allowance, and support for professional qualifications.
- Why this job: Join a passionate team and make a real impact in a unique industry.
- Qualifications: Civil engineering degree and relevant industry experience preferred.
- Other info: Exciting career progression opportunities and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Culture: Everyone Matters. Everyone has a voice and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company's success ensures they keep true to their ethos.
NATURE OF BUSINESS: Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client's third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process.
Company Accreditations: The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.
Role and location: This is an exciting new role for a Civil Engineering graduate with some experience. This involves working alongside the Civil Engineering team in the business on a range of sizeable projects. This role will be office based in Northampton. The position will offer the successful candidate an interesting, challenging and varied workload as well as allowing them to develop professionally in their chosen field. Ideally, you will be a motivated, progressive and versatile individual who can adopt a flexible approach to your role in the business and provide support to the division - an individual who is willing to go the extra mile to ensure work is delivered correctly, accurately and on time.
Responsibilities:
- To investigate highways and crown property damage claims
- Communicate with all parties involved – over phone, email and potentially site visits
- Establishing all technical information relevant to each claim/project
- Producing reports for claims prior to works being carried out on behalf of clients.
- Work to deadlines as directed
- Keep the system up to date with all relevant information
- Work with other team members in the business to provide information and assist with any technical matters as directed.
- Feedback to other teams on completion of claims
Support and qualifications: Support will be given to study professional qualifications.
Person specification:
- Civil engineering degree
- Experience in relevant industry – ideally highways and property
- Excellent work ethic
- Ability to communicate on all levels
- Full driving licence
- Strong attention to detail and accuracy
- Confident communicator
- IT literate
- Driven & Ambitious
Hours, salary and holidays:
- HOURS OF WORK: 8:45 - 5.00pm Monday to Friday with 45 min Lunch
- SALARY: Competitive + bonus
- HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday.
Benefits:
- Excellent progression.
- Company pension which increases with time served
- An industry leading maternity policy
- £500 wellbeing payment at annual review
- Loyalty bonus at milestone years
- Support to continue training and paid for professional qualifications
- Access to a Rising Stars programme and equal support for mental and physical wellbeing.
Health & Safety: No current issues to report on site.
How to apply: To apply please send your CV to candidate@thegraduaterecruitment.co.uk quoting TGR3147.
Highways Claims Handler in Northampton employer: Graduate (The)
Contact Detail:
Graduate (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Highways Claims Handler in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the civil engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Highways Claims Handler, you'll need to convey technical information clearly. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Highways Claims Handler in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Highways Claims Handler role. Highlight any relevant projects or experiences from your civil engineering degree that showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the industry and how you can contribute to the team. Mention specific reasons why you want to work with us and how our ethos resonates with you.
Showcase Your Team Spirit: Since teamwork is key in our culture, don’t forget to mention any collaborative projects or experiences. We love to see how you’ve worked with others to achieve common goals, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Graduate (The)
✨Know Your Stuff
Make sure you brush up on your civil engineering knowledge, especially related to highways and property. Familiarise yourself with common claims processes and any quirky cases that might come up. This will show your potential employer that you're not just a graduate, but someone who’s genuinely interested in the field.
✨Showcase Your Communication Skills
Since this role involves communicating with various parties, practice articulating your thoughts clearly. You might want to prepare for questions about how you would handle difficult conversations or explain technical information to non-experts. Being a confident communicator can set you apart from other candidates.
✨Emphasise Teamwork
This company values teamwork, so be ready to discuss your experiences working in teams. Think of examples where you contributed to a group project or helped resolve conflicts. Highlighting your ability to collaborate effectively will resonate well with their culture.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to claims handling or their training programmes. This shows that you’re not only interested in the job but also in how you can grow within the company. It’s a great way to demonstrate your ambition and eagerness to learn.