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- Tasks: Investigate claims, communicate with clients, and produce detailed reports on projects.
- Company: Dynamic civil engineering firm focused on innovation and customer satisfaction.
- Benefits: Competitive salary, generous holiday, professional development support, and wellness initiatives.
- Why this job: Join a passionate team and make a real impact in the civil engineering sector.
- Qualifications: Civil engineering degree and relevant industry experience preferred.
- Other info: Exciting career growth opportunities and a supportive work environment.
The predicted salary is between 27000 - 30000 £ per year.
Culture - Everyone Matters. Everyone has a voice and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company's success ensures they keep true to their ethos.
NATURE OF BUSINESS:
Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client's third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process.
Company Accreditations:
The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.
This is an exciting new role for a Civil Engineering graduate with some experience. This involves working alongside the Civil Engineering team in the business on a range of sizeable projects. This role will be office based in Northampton.
The position will offer the successful candidate an interesting, challenging and varied workload as well as allowing them to develop professionally in their chosen field. Ideally, you will be a motivated, progressive and versatile individual who can adopt a flexible approach to your role in the business and provide support to the division - an individual who is willing to go the extra mile to ensure work is delivered correctly, accurately and on time.
The focus of the position will be:
- To investigate highways and crown property damage claims
- Communicate with all parties involved – over phone, email and potentially site visits
- Establishing all technical information relevant to each claim/project
- Producing reports for claims prior to works being carried out on behalf of clients
- Work to deadlines as directed
- Keep the system up to date with all relevant information
- Work with other team members in the business to provide information and assist with any technical matters as directed
- Feedback to other teams on completion of claims
Support will be given to study professional qualifications.
PERSON SPECIFICATION:
- Civil engineering degree
- Experience in relevant industry – ideally highways and property
- Excellent work ethic
- Ability to communicate on all levels
- Full driving licence
- Strong attention to detail and accuracy
- Confident communicator
- IT literate
- Driven & Ambitious
HOURS OF WORK: 8:00 pm Monday to Friday with 45 min Lunch
SALARY: £27,000 - £30,000 bonus
HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday.
BENEFITS:
- Excellent progression
- Company pension which increases with time served
- An industry leading maternity policy
- £500 wellbeing payment at annual review
- Loyalty bonus at milestone years
- Support to continue training and paid for professional qualifications
- Access to a Rising Stars programme and equal support for mental and physical wellbeing
HEALTH & SAFETY: No current issues to report on site
To apply please send your CV quoting TGR3147A
Graduate Civil Engineering Claims Handler employer: Graduate (The)
Contact Detail:
Graduate (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Civil Engineering Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your university alumni, attend industry events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their ethos, and be ready to discuss how you can contribute to their goals. We want you to show them that you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to build your confidence. We can’t stress enough how important it is to articulate your thoughts clearly and showcase your passion for civil engineering.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that Graduate Civil Engineering Claims Handler role!
We think you need these skills to ace Graduate Civil Engineering Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Graduate Civil Engineering Claims Handler role. Highlight any relevant projects or coursework from your degree that showcase your understanding of civil engineering and claims handling.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for civil engineering and how you can contribute to the team. Mention specific aspects of the company culture that resonate with you, like teamwork and professional development.
Show Off Your Communication Skills: Since this role involves communicating with various parties, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from showcasing any experience you have in liaising with clients or stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Graduate (The)
✨Know Your Stuff
Make sure you brush up on your civil engineering knowledge, especially around claims handling and property damage. Familiarise yourself with the company's ethos of putting customers first and their unique approach to the industry. This will show that you're genuinely interested in the role and understand what they value.
✨Showcase Team Spirit
Since teamwork is a big part of their culture, be ready to discuss examples of how you've worked effectively in teams before. Highlight any experiences where you contributed to a collective goal or helped resolve conflicts. This will demonstrate that you can fit into their collaborative environment.
✨Communicate Clearly
As a claims handler, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare for potential questions about how you would handle difficult conversations with clients or team members. Being a confident communicator will set you apart.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their training programmes, opportunities for professional development, or how they handle unusual claims. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
