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For Companies At a Glance
- Tasks: Manage customer accounts and drive growth in a fast-paced e-commerce environment.
- Company: Fast-growing e-commerce client based in Stratford-upon-Avon.
- Benefits: £24,000 salary, monthly bonuses, 28 days holiday, and a vibrant office culture.
- Why this job: Join a supportive team and kickstart your career in account management and e-commerce.
- Qualifications: Recent graduate with strong communication and problem-solving skills.
- Other info: Full training provided with excellent opportunities for professional development.
The predicted salary is between 24000 - 33600 £ per year.
Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon. We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms. This is a full-time, office-based role.
Key Details
- Hours: Monday–Friday, 9:00am–5:00pm (30 min lunch)
- Job Type: Full-time, Permanent
- Salary: £24,000 per year
- Bonus: Monthly commission scheme
What you’ll be doing
- Managing inbound customer accounts and guiding them through the buying process
- Building strong, long-term relationships with both new and existing customers
- Advising customers on products and helping them find the right solutions
- Identifying opportunities to up-sell and cross-sell across the product ranges
- Responding to customer and supplier queries via phone and email
- Resolving issues and ensuring an excellent after-sales experience
- Reviewing customer feedback and suggesting improvements
- Supporting the wider team with general admin and day-to-day tasks
Who We’re Looking For
- A confident, professional communicator
- Customer-focused with strong problem-solving and organisational skills
- Reliable, proactive, and able to work both independently and in a team
- A graduate eager to grow into account management and e-commerce
- Someone motivated to learn, develop, and take ownership of their accounts
What You’ll Love
- Competitive salary plus monthly performance bonuses
- 28 days holiday (20 + 8 bank holidays)
- Company pension scheme
- Free on-site parking
- Supportive, vibrant office environment with regular team events
- Full training and ongoing professional development to accelerate your career
Graduate Account Manager E-Commerce in Stratford-upon-Avon employer: Graduate Talent
Contact Detail:
Graduate Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Account Manager E-Commerce in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Graduate Account Manager role, and who knows? They might just have the inside scoop on openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its e-commerce strategies. Think about how you can contribute to managing customer accounts and driving growth. Practice common interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Graduate Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. So, get on it and let’s make it happen!
We think you need these skills to ace Graduate Account Manager E-Commerce in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Graduate Account Manager role. Highlight any customer service or account management experience you have, even if it's from part-time jobs or internships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you're excited about e-commerce and how you can contribute to building strong customer relationships.
Showcase Your Communication Skills: As a Graduate Account Manager, communication is key. In your application, demonstrate your ability to communicate clearly and professionally. Use examples from your past experiences where you've successfully resolved issues or helped customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Graduate Talent
✨Know Your E-commerce Basics
Before the interview, brush up on your e-commerce knowledge. Understand key terms and trends in the industry, as well as the company's specific products and services. This will show your enthusiasm and help you engage in meaningful conversations.
✨Showcase Your Communication Skills
As a Graduate Account Manager, strong communication is key. Prepare examples of how you've effectively communicated in past roles or projects. Practice articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've successfully resolved issues or improved processes. Be ready to discuss these examples, as the role requires strong problem-solving skills. Highlight your ability to think on your feet and provide solutions that benefit customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you determine if the company is the right fit for you.
