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For Companies At a Glance
- Tasks: Manage customer accounts and drive growth in a fast-paced e-commerce environment.
- Company: Fast-growing e-commerce client based in Stratford-upon-Avon.
- Benefits: Competitive salary, monthly bonuses, 28 days holiday, and a supportive office culture.
- Why this job: Join a vibrant team and kickstart your career in account management and e-commerce.
- Qualifications: Recent graduate with strong communication and problem-solving skills.
- Other info: Full training provided with excellent opportunities for professional development.
The predicted salary is between 24000 - 33600 £ per year.
Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon. We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms. This is a full-time, office-based role.
Key Details
- Hours: Monday–Friday, 9:00am–5:00pm (30 min lunch)
- Job Type: Full-time, Permanent
- Salary: £24,000 per year
- Bonus: Monthly commission scheme
What you’ll be doing
- Managing inbound customer accounts and guiding them through the buying process
- Building strong, long-term relationships with both new and existing customers
- Advising customers on products and helping them find the right solutions
- Identifying opportunities to up-sell and cross-sell across the product ranges
- Responding to customer and supplier queries via phone and email
- Resolving issues and ensuring an excellent after-sales experience
- Reviewing customer feedback and suggesting improvements
- Supporting the wider team with general admin and day-to-day tasks
Who We’re Looking For
- A confident, professional communicator
- Customer-focused with strong problem-solving and organisational skills
- Reliable, proactive, and able to work both independently and in a team
- A graduate eager to grow into account management and e-commerce
- Someone motivated to learn, develop, and take ownership of their accounts
What You’ll Love
- Competitive salary plus monthly performance bonuses
- 28 days holiday (20 + 8 bank holidays)
- Company pension scheme
- Free on-site parking
- Supportive, vibrant office environment with regular team events
- Full training and ongoing professional development to accelerate your career
Channel Manager (Account Director) in Stratford-upon-Avon employer: Graduate Talent
Contact Detail:
Graduate Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Manager (Account Director) in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Channel Manager, you'll need to be a confident communicator. Role-play common interview questions with friends or family to get comfortable expressing your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Channel Manager (Account Director) in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Channel Manager role. Highlight any customer service or account management experience you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've built relationships or solved problems in previous roles to grab our attention.
Showcase Your Communication Skills: As a Channel Manager, strong communication is key. Make sure your application is clear, concise, and free of errors. This will demonstrate your professionalism and attention to detail, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Graduate Talent
✨Know Your Customer
Before the interview, research the company’s customer base and their products. Understanding who they serve and how they operate will help you demonstrate your customer-focused mindset and show that you're ready to build strong relationships.
✨Showcase Your Communication Skills
As a Channel Manager, effective communication is key. Prepare examples of how you've successfully communicated with customers or resolved issues in the past. This will highlight your professional communication style and problem-solving abilities.
✨Demonstrate Your E-commerce Knowledge
Brush up on current e-commerce trends and best practices. Being able to discuss these topics during your interview will show your enthusiasm for the role and your commitment to growing within the industry.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company, and it gives you a chance to assess if this is the right fit for you too!
