Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and drive growth in a fast-paced e-commerce environment.
- Company: Fast-growing e-commerce client based in Stratford-upon-Avon.
- Benefits: £24,000 salary, monthly bonuses, 28 days holiday, and a pension scheme.
- Why this job: Join a vibrant team and kickstart your career in account management.
- Qualifications: Recent graduate with strong communication and problem-solving skills.
- Other info: Full training provided and opportunities for professional development.
The predicted salary is between 24000 - 33600 £ per year.
Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon. We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms. This is a full-time, office-based role.
Key Details
- Hours: Monday–Friday, 9:00am–5:00pm (30 min lunch)
- Job Type: Full-time, Permanent
- Salary: £24,000 per year
- Bonus: Monthly commission scheme
What you’ll be doing
- Managing inbound customer accounts and guiding them through the buying process
- Building strong, long-term relationships with both new and existing customers
- Advising customers on products and helping them find the right solutions
- Identifying opportunities to up-sell and cross-sell across the product ranges
- Responding to customer and supplier queries via phone and email
- Resolving issues and ensuring an excellent after-sales experience
- Reviewing customer feedback and suggesting improvements
- Supporting the wider team with general admin and day-to-day tasks
Who We’re Looking For
- A confident, professional communicator
- Customer-focused with strong problem-solving and organisational skills
- Reliable, proactive, and able to work both independently and in a team
- A graduate eager to grow into account management and e-commerce
- Someone motivated to learn, develop, and take ownership of their accounts
What You’ll Love
- Competitive salary plus monthly performance bonuses
- 28 days holiday (20 + 8 bank holidays)
- Company pension scheme
- Free on-site parking
- Supportive, vibrant office environment with regular team events
- Full training and ongoing professional development to accelerate your career
Account Manager e-commerce in Stratford-upon-Avon employer: Graduate Talent
Contact Detail:
Graduate Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager e-commerce in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce industry on LinkedIn or at local events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show genuine interest and knowledge about their business, which will definitely impress them during your chat.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to be a confident communicator. We suggest role-playing common interview questions with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic graduates ready to dive into account management!
We think you need these skills to ace Account Manager e-commerce in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight any customer service or e-commerce experience you have, and don’t forget to mention your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've built relationships or resolved issues in the past.
Showcase Your Communication Skills: As a future Account Manager, strong communication is key. Make sure your application is clear, concise, and free of errors. This will demonstrate your professionalism and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our e-commerce client!
How to prepare for a job interview at Graduate Talent
✨Know Your E-commerce Basics
Before the interview, brush up on your e-commerce knowledge. Understand key terms and trends in the industry, as well as the company's products and services. This will show your enthusiasm and help you engage in meaningful conversations.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively communicated with customers or resolved issues in the past. Practise articulating your thoughts clearly and confidently to demonstrate your professional communication style.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific instances where you've successfully navigated challenges, especially in customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Express Your Eagerness to Learn
The role requires someone motivated to grow in account management and e-commerce. Be ready to discuss your career aspirations and how you plan to develop your skills. Highlight any relevant courses or experiences that showcase your commitment to learning.
