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For Companies At a Glance
- Tasks: Manage customer accounts and drive growth in a fast-paced e-commerce environment.
- Company: Fast-growing e-commerce client based in Stratford-upon-Avon.
- Benefits: Competitive salary, monthly bonuses, 28 days holiday, and a supportive office culture.
- Why this job: Join a vibrant team and kickstart your career in account management and e-commerce.
- Qualifications: Recent graduate with strong communication and problem-solving skills.
- Other info: Full training provided to help you excel and grow in your role.
The predicted salary is between 24000 - 33600 £ per year.
Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon. We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms. This is a full-time, office-based role.
Key Details
- Hours: Monday–Friday, 9:00am–5:00pm (30 min lunch)
- Job Type: Full-time, Permanent
- Salary: £24,000 per year
- Bonus: Monthly commission scheme
What you’ll be doing
- Managing inbound customer accounts and guiding them through the buying process
- Building strong, long-term relationships with both new and existing customers
- Advising customers on products and helping them find the right solutions
- Identifying opportunities to up-sell and cross-sell across the product ranges
- Responding to customer and supplier queries via phone and email
- Resolving issues and ensuring an excellent after-sales experience
- Reviewing customer feedback and suggesting improvements
- Supporting the wider team with general admin and day-to-day tasks
Who We’re Looking For
- A confident, professional communicator
- Customer-focused with strong problem-solving and organisational skills
- Reliable, proactive, and able to work both independently and in a team
- A graduate eager to grow into account management and e-commerce
- Someone motivated to learn, develop, and take ownership of their accounts
What You’ll Love
- Competitive salary plus monthly performance bonuses
- 28 days holiday (20 + 8 bank holidays)
- Company pension scheme
- Free on-site parking
- Supportive, vibrant office environment with regular team events
- Full training and ongoing professional development to accelerate your career
Graduate Account Manager E-commerce in Royal Leamington Spa employer: Graduate Talent
Contact Detail:
Graduate Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Account Manager E-commerce in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Graduate Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company and its e-commerce strategies. We want you to show off your knowledge and enthusiasm for the role, so practice common interview questions and think about how you can demonstrate your customer-focused skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for enthusiastic graduates like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Graduate Account Manager E-commerce in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Graduate Account Manager role. Highlight any customer service or e-commerce experience you have, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working in e-commerce and how you can contribute to building strong customer relationships.
Showcase Your Communication Skills: As a Graduate Account Manager, communication is key. In your application, demonstrate your ability to communicate clearly and professionally. Use examples from your past experiences where you’ve successfully resolved issues or helped customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Graduate Talent
✨Know Your Stuff
Before the interview, make sure you research the company and its e-commerce platform. Understand their products and services, and be ready to discuss how you can help manage customer accounts effectively.
✨Show Off Your Communication Skills
As a Graduate Account Manager, you'll need to communicate clearly and professionally. Practice answering common interview questions out loud, focusing on your tone and clarity. This will help you feel more confident during the actual interview.
✨Demonstrate Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved issues or improved processes. Be prepared to share these stories, as they’ll showcase your customer-focused mindset and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
