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For Companies At a Glance
- Tasks: Manage customer accounts and drive growth in a fast-paced e-commerce environment.
- Company: Join a dynamic, fast-growing e-commerce client based in Stratford-upon-Avon.
- Benefits: Enjoy a competitive salary, monthly bonuses, and 28 days holiday.
- Why this job: Kickstart your career in account management with full training and development opportunities.
- Qualifications: Looking for confident graduates with strong communication and problem-solving skills.
- Other info: Be part of a supportive team with regular events and a vibrant office culture.
The predicted salary is between 24000 - 33600 £ per year.
Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon. We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms. This is a full-time, office-based role.
Key Details
- Hours: Monday–Friday, 9:00am–5:00pm (30 min lunch)
- Job Type: Full-time, Permanent
- Salary: £24,000 per year
- Bonus: Monthly commission scheme
What you’ll be doing
- Managing inbound customer accounts and guiding them through the buying process
- Building strong, long-term relationships with both new and existing customers
- Advising customers on products and helping them find the right solutions
- Identifying opportunities to up-sell and cross-sell across the product ranges
- Responding to customer and supplier queries via phone and email
- Resolving issues and ensuring an excellent after-sales experience
- Reviewing customer feedback and suggesting improvements
- Supporting the wider team with general admin and day-to-day tasks
Who We’re Looking For
- A confident, professional communicator
- Customer-focused with strong problem-solving and organisational skills
- Reliable, proactive, and able to work both independently and in a team
- A graduate eager to grow into account management and e-commerce
- Someone motivated to learn, develop, and take ownership of their accounts
What You’ll Love
- Competitive salary plus monthly performance bonuses
- 28 days holiday (20 + 8 bank holidays)
- Company pension scheme
- Free on-site parking
- Supportive, vibrant office environment with regular team events
- Full training and ongoing professional development to accelerate your career
How to Apply
Graduate Talent would like to hear from you! Please send your CV and a short cover letter explaining why you’re a great fit for this role.
Graduate Account Manager E-commerce employer: Graduate Talent
Contact Detail:
Graduate Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Account Manager E-commerce
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce industry on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that Graduate Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show genuine interest and knowledge about their offerings, which will definitely impress your potential employers!
✨Tip Number 3
Practice your communication skills! As a future Account Manager, being able to articulate your thoughts clearly is key. We suggest doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic graduates ready to dive into the world of e-commerce.
We think you need these skills to ace Graduate Account Manager E-commerce
Some tips for your application 🫡
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Make it personal and engaging, explaining why you're the perfect fit for the Graduate Account Manager role. Highlight your enthusiasm for e-commerce and how your skills align with what we’re looking for.
Tailor Your CV: Don’t just send out the same CV everywhere. Tailor it to match the job description! Emphasise your customer-focused experience and any relevant skills that show you can manage accounts and solve problems effectively.
Show Off Your Communication Skills: As a Graduate Account Manager, communication is key! Use clear and professional language in your application. This is your chance to demonstrate your ability to communicate effectively, so make sure it shines through in your writing.
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Graduate Talent
✨Know Your E-Commerce Basics
Before the interview, brush up on your e-commerce knowledge. Understand key terms and trends in the industry, as well as the company's specific products and services. This will show your enthusiasm and help you engage in meaningful conversations.
✨Showcase Your Communication Skills
As a Graduate Account Manager, strong communication is key. Prepare examples of how you've effectively communicated in past roles or projects. Practice articulating your thoughts clearly and confidently, as this will be crucial when managing customer accounts.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've successfully resolved issues or improved processes. Be ready to discuss these during the interview, as the role requires a customer-focused approach and the ability to handle enquiries and complaints efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you assess if the company is the right fit for you. Remember, interviews are a two-way street!
