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- Tasks: Be the go-to person for corporate customers, managing their journey from enquiry to delivery.
- Company: Join one of Europe’s largest photo and video retailers with over 20 years of experience.
- Benefits: 12-month contract with potential for permanent role and supportive team environment.
- Why this job: Combine your passion for photography with a dynamic role in a thriving industry.
- Qualifications: Any degree welcome; interest in photography and some admin experience required.
- Other info: Collaborative team with opportunities for travel and relationship-building.
The predicted salary is between 28800 - 43200 £ per year.
Want to work for one of Europe’s largest photo and video retailers? This company has over 20 years’ experience, placing them as the biggest retailer of photography and videography equipment in the UK. They are looking for an enthusiastic Internal Commercial Account Coordinator to join their photo and retail development team. This is on an initial 12 month fixed-term contract basis with the opportunity to go permanent.
What you’ll be doing:
- You’ll be the go-to person for corporate customers, combining product knowledge with top-tier organisation to deliver a seamless experience from first enquiry to final delivery.
- Providing expert advice and accurate quotes to business customers.
- Managing the full customer journey, working with internal teams and suppliers to track pricing and delivery.
- Responding to emails and calls, solving problems quickly and professionally.
- Keeping up to date with the latest photography and video technology.
Your Objectives?
- Deliver a warm, professional service on every call and email, taking ownership for the customer journey once onboarded.
- Ensure orders are fulfilled smoothly and on time, spotting stock and supply chain issues early.
- Keep in touch with existing customers to introduce new products and services.
- Keep customer records, quotes, and orders accurate and up to date.
- Manage backorders and help get stock to customers as soon as it lands.
Who you’ll work with:
You’ll be part of a small, supportive B2B team (around five people), reporting into experienced managers and working closely with multiple internal departments and external suppliers. It’s a role with loads of collaboration and relationship-building, including bi-monthly UK-based travel for client visits and events.
What Do You Need?
Any degree background will be considered but a genuine interest in photography and videography equipment is essential. (This could be a hobby, but you will need to keep up to date with industry trends.) Some administrative experience in an office-based environment.
Graduate Commercial Assistant in Norwich employer: Graduate Recruitment Bureau - GRB
Contact Detail:
Graduate Recruitment Bureau - GRB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Commercial Assistant in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the photography and videography industry on LinkedIn or at local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show your passion for photography! When you get the chance to chat with potential employers, share your enthusiasm for the latest gear and trends. It’ll set you apart as someone who genuinely cares about the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and product knowledge. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Graduate Commercial Assistant in Norwich
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine interest in photography and videography equipment. We want to see that you’re not just applying for any job, but that you’re excited about this industry and ready to dive in!
Tailor Your CV: Don’t just send out the same CV everywhere! Take a moment to tweak it for this role. Emphasise any relevant experience or skills that match what we’re looking for, especially in customer service and organisation.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Graduate Commercial Assistant role. Share specific examples of how you’ve provided excellent service or managed projects in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Graduate Recruitment Bureau - GRB
✨Know Your Stuff
Make sure you brush up on your photography and videography knowledge before the interview. Familiarise yourself with the latest equipment and trends in the industry, as this will show your genuine interest and help you stand out.
✨Showcase Your Organisation Skills
Since the role involves managing customer journeys and keeping records accurate, be ready to share examples of how you've successfully organised tasks or projects in the past. This could be from previous jobs, university projects, or even personal experiences.
✨Practice Problem-Solving Scenarios
Think about potential challenges you might face in the role, like handling a difficult customer or managing a backorder. Prepare some responses that demonstrate your ability to think on your feet and resolve issues quickly and professionally.
✨Be Personable and Professional
Remember, this role is all about building relationships. During the interview, aim to convey warmth and professionalism in your communication. Practice active listening and be prepared to engage in a friendly yet professional manner.
