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- Tasks: Be the go-to person for corporate customers in the photography industry.
- Company: Join one of Europe’s largest photo and video retailers with over 20 years of experience.
- Benefits: Initial 12-month contract with potential for permanent position and supportive team environment.
- Why this job: Combine your passion for photography with a dynamic role in customer service and sales.
- Qualifications: Any degree welcome; interest in photography and some admin experience required.
- Other info: Collaborative team with opportunities for UK travel and relationship-building.
The predicted salary is between 28800 - 43200 £ per year.
Want to work for one of Europe’s largest photo and video retailers? This company has over 20 years’ experience, placing them as the biggest retailer of photography and videography equipment in the UK. They are looking for an enthusiastic Internal Account Coordinator to join their photo and retail development team. This is on an initial 12 month fixed-term contract basis with the opportunity to go permanent.
What you’ll be doing:
- You’ll be the go-to person for corporate customers, combining product knowledge with top-tier organisation to deliver a seamless experience from first enquiry to final delivery.
- Providing expert advice and accurate quotes to business customers.
- Managing the full customer journey, working with internal teams and suppliers to track pricing and delivery.
- Responding to emails and calls, solving problems quickly and professionally.
- Keeping up to date with the latest photography and video technology.
Your Objectives?
- Deliver a warm, professional service on every call and email.
- Ensure orders are fulfilled smoothly and on time, spotting issues early.
- Make outbound calls to build relationships and introduce products and services.
- Keep customer records, quotes, and orders accurate and up to date.
- Share insights in weekly team briefings — highlighting opportunities and challenges.
- Proactively inform customers about new products and promotions.
- Manage backorders and help get stock to customers as soon as it lands.
- Work closely with colleagues to help the team hit shared targets.
Who you’ll work with:
You’ll be part of a small, supportive B2B team (around five people), reporting into experienced managers and working closely with multiple internal departments and external suppliers. It’s a role with loads of collaboration and relationship-building, including bi-monthly UK-based travel for client visits and events.
What Do You Need?
Any degree background will be considered but a genuine interest in photography and videography equipment is essential. (This could be a hobby, but you will need to keep up to date with industry trends.) Some administrative experience in an office-based environment.
Graduate Account Coordinator - Photography Industry in Norwich employer: Graduate Recruitment Bureau - GRB
Contact Detail:
Graduate Recruitment Bureau - GRB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Account Coordinator - Photography Industry in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the photography and videography industry on LinkedIn or at local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show your passion for photography! When you get the chance to chat with potential employers, share your enthusiasm for the latest gear and trends. It’ll set you apart as someone who genuinely cares about the industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to account coordination and customer service. Think of examples from your past experiences that showcase your problem-solving skills and ability to work in a team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Graduate Account Coordinator - Photography Industry in Norwich
Some tips for your application 🫡
Show Your Passion for Photography: Make sure to highlight your genuine interest in photography and videography equipment in your application. Whether it's a hobby or a professional pursuit, let us know how you stay updated with the latest trends in the industry.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the job description. We want to see how your background aligns with the role of an Internal Account Coordinator.
Be Professional Yet Approachable: In your written communication, strike a balance between professionalism and friendliness. We’re looking for someone who can deliver a warm service, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Graduate Recruitment Bureau - GRB
✨Know Your Stuff
Make sure you brush up on the latest photography and videography equipment. Familiarise yourself with popular brands and products, as well as any recent trends in the industry. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
Since the role involves managing customer journeys and keeping records accurate, be prepared to discuss your organisational strategies. Think of examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Practice Problem-Solving Scenarios
Expect questions that assess your ability to handle customer issues. Prepare for hypothetical scenarios where you might need to resolve a problem quickly and professionally. Practising these responses can help you feel more confident during the interview.
✨Build Rapport
As this role involves a lot of relationship-building, demonstrate your interpersonal skills during the interview. Be friendly, approachable, and engage with your interviewers. Show them that you can deliver a warm, professional service right from the start.
