Kick-start your career in a fast-growing B2B energy business where you can build valuable commercial and operational experience from day one. This Graduate Operational Services Analyst role offers real responsibility, variety and the chance to develop skills that will support your future career.
The Company
Based within a growing B2B energy business, you will join an operations team supporting the smooth delivery of customer services. The business operates within the energy and Net-Zero sector, giving you exposure to a commercially important and evolving industry. You will work in a busy environment where accuracy, collaboration and proactive problem-solving are valued. It is an excellent setting for a graduate who wants to understand how customer operations work behind the scenes.
The Role
As a Graduate Operational Services Analyst, you will help keep customer data, account information and operational processes running smoothly. Your work will directly support the customer experience while giving you hands-on exposure to CRM systems, data management, customer operations and commercial processes. You will work closely with colleagues across the business, learning how to investigate issues, improve accuracy and manage changing priorities. There is plenty of room to grow as you build confidence, take ownership and develop a broad understanding of business operations.
- Review and correct customer data within CRM systems.
- Process changes to customer and account information accurately.
- Check account setups and ensure records meet internal requirements.
- Investigate communication failures and support internal teams to resolve issues.
- Manage customer queries, invoices, agreements and portal access requests.
- Support operational projects and ad hoc tasks across the wider team.
Benefits and Perks
This role is ideal for a graduate looking for meaningful responsibility and broad exposure early in their career. The business offers a fast-moving environment where you can learn by doing and develop skills that are valued across commercial and operational careers. The following benefits and opportunities have been confirmed:
- Gain valuable commercial and operational experience from day one.
- Develop experience across customer operations, data and CRM systems.
- Learn through hands-on work in a fast-moving energy business.
- Take ownership of important processes and make a genuine impact.
- Build exposure to the growing energy and Net-Zero sector.
Requirements
You could be a great fit if you are:
- A recent graduate or early-career professional
- Highly organised with excellent attention to detail
- A fast learner who enjoys developing new skills
- Comfortable working in a busy and changing environment
- Confident managing your own workload and prioritising competing tasks
- Proactive, flexible and commercially minded
- Professional and confident when communicating with customers and colleagues
Apply now
If you are ready to build your commercial and operational skills in a growing energy business, apply today to kick-start your career as a Graduate Operational Services Analyst.
Contact Details:
Graduate Recruitment Bureau - GRB Recruitment Team
