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For Companies At a Glance
- Tasks: Support customers and ensure top-notch service in a dynamic energy tech environment.
- Company: Join a vibrant, supportive team in the fast-growing energy and utilities sector.
- Benefits: Enjoy modern offices, company events, private medical insurance, and a casual dress code.
- Why this job: Kickstart your career with training, mentorship, and real opportunities for growth.
- Qualifications: Degree holder with strong communication skills and a proactive problem-solving attitude.
- Other info: Experience a collaborative culture with clear paths for internal progression.
The predicted salary is between 28800 - 48000 £ per year.
A rapidly growing specialist in the energy and utilities sector is expanding its team and looking to bring in graduate talent. This is a great opportunity for someone keen to develop strong communication, problem solving, and commercial skills within a fast growing energy technology business.
The Company
You will be joining a business with a vibrant, supportive office culture that genuinely invests in the development of its people. The team is collaborative, fast paced, and proud of its strong internal progression track record.
The Role
This is a varied, customer facing role sitting at the heart of the company’s operations. After completing several weeks of structured industry training alongside a dedicated mentor, you will play a key role in supporting customers and ensuring a high level of service across the business. You will manage customer enquiries via phone and email, resolving questions related to products, pricing, and availability. You will also work closely with internal teams across the business to ensure issues are handled efficiently and customers receive the best possible experience. This role offers excellent exposure to how a growing energy technology company operates day to day, with clear opportunities to develop professionally over time.
Benefits
- Vibrant, modern offices in a great North London location
- Multiple company events throughout the year
- Strong culture with clear internal progression opportunities
- On-site parking and casual dress code
- Private medical insurance
What We’re Looking For
- A degree in any discipline, ideally a 2:1 or above or equivalent
- Strong interpersonal and communication skills, both written and verbal
- Confidence speaking with customers by phone and email
- A proactive, organised approach with the ability to solve problems effectively
- Availability to interview in person at short notice
Apply Now
If you are a graduate looking to build a long term career within a growing energy technology business and want a role where you will be supported, trained, and trusted from the outset, this is an excellent opportunity. Apply now to be considered and take the first step into a customer success career with real progression.
Graduate Customer Success Executive - Energy Space in London employer: Graduate Recruitment Bureau - GRB
Contact Detail:
Graduate Recruitment Bureau - GRB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Success Executive - Energy Space in London
✨Tip Number 1
Network like a pro! Reach out to alumni or professionals in the energy sector on LinkedIn. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills. Since this role is customer-facing, try mock interviews with friends or family. Get comfortable explaining complex ideas simply and clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Graduate Customer Success Executive - Energy Space in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Graduate Customer Success Executive role. Highlight any relevant coursework, projects, or internships that showcase your communication and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the energy sector and how you can contribute to our team. Be sure to mention why you’re excited about the opportunity to develop your skills in a supportive environment.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application demonstrates your strong communication skills. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our vibrant team!
How to prepare for a job interview at Graduate Recruitment Bureau - GRB
✨Know Your Stuff
Before the interview, make sure you research the company and its role in the energy sector. Understand their products and services, and be ready to discuss how they impact customers. This shows genuine interest and helps you connect your skills to their needs.
✨Practice Makes Perfect
Rehearse common interview questions, especially those related to customer service and problem-solving. Think of examples from your past experiences that demonstrate your communication skills and ability to handle enquiries effectively. This will help you feel more confident during the actual interview.
✨Show Your Personality
The company values a vibrant office culture, so let your personality shine through! Be friendly and approachable, and don’t hesitate to share your enthusiasm for the role. A positive attitude can go a long way in making a great impression.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training process, team dynamics, or opportunities for progression within the company. This not only shows your interest but also helps you gauge if the company is the right fit for you.
