Gradient Labs is building an AI-driven customer operations platform for financial services. We want engineers who can ship practical AI solutions that handle live conversations and automate back-office processes.
You will design prompts, orchestration flows, and evaluation suites, and iterate quickly based on real-world feedback. The role emphasizes a strong product mindset, hands-on work with LLMs, and the ability to translate ambiguous business problems into concrete, scalable AI workflows.
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