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- Tasks: Shape sales strategies and build relationships with C-suite leaders in financial services.
- Company: Join Gradient Labs, a fast-growing AI startup transforming customer operations.
- Benefits: Be part of an innovative team with opportunities for growth and impact.
- Other info: Collaborative environment with a chance to influence company direction.
- Why this job: Make a real difference in the AI space while working with top-tier clients.
- Qualifications: 5-7+ years in B2B SaaS sales, ideally with AI or fintech experience.
The predicted salary is between 60000 - 80000 £ per year.
At Gradient Labs, we're building the AI customer operations platform for financial services. Our agents automate the manual work behind customer operations, handling the trickiest, high-stakes queries and tasks safely at scale.
Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). We're purpose-built for financial services and other regulated industries where outcomes matter.
We’re a small but mighty team of builders from leading companies like Monzo, Wise, Mastercard, Revolut, and Google. We're hiring our next Enterprise AE to join our founding GTM team in London. The role suits someone who's thrived inside an early-stage, high-growth B2B AI or SaaS startup, ideally with a network in London and Europe, with the scrappy, autonomous wiring to match.
The role
- You'll be early enough to shape how we sell, not inherit a polished playbook.
- Have an entrepreneurial mindset and run your business with that mentality. Own the full cycle. Generate your own pipeline, run thoughtful discovery, diagnose and tailor solutions across complex organisations.
- Partner closely with AI Delivery. Selling here is a team sport. Our AI Delivery team gets customers live and helps them go deeper over time, and you'll work hand in hand with them through every cycle.
- Build relationships at the top. You'll sit across the table from C-suite and senior ops or product leaders at some of the most forward-thinking businesses in financial services.
- Define the motion. You'll co-build sales process, qualification, and account strategy with our Head of GTM and the team.
- Be a product evangelist. You'll deliver live demos, tailored decks, and a clear point of view on AI customer operations in every conversation.
We're looking for someone who…
- Has 5–7+ years of enterprise B2B SaaS sales experience, including complex end-to-end deals at six- and seven-figure ACV.
- Has built C-suite relationships and runs consultative, value-based sales motions.
- Knows the AI agent space well enough to hold their own with a curious CTO.
- Driven and thoughtful, operates with scrappy autonomy, and tries something rather than waiting for a playbook.
- Communicates concisely in writing and in person, both with customers and inside the team.
- Excited about using AI inside our own sales motion, and comfortable with the rapid pace at which the AI space keeps changing.
Why Gradient Labs
Some of the most exciting and forward-thinking companies in financial services and beyond are already using our product today, because we've built something that works for their high standards. We're early enough that you'll genuinely shape how we sell, where we focus, and how we grow, alongside an international team of builders across London and the US.
Enterprise Account Executive employer: Gradient Labs
Contact Detail:
Gradient Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those who are already in financial services or AI. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for AI and customer operations shine through. Be yourself and share your unique insights on how you can contribute to Gradient Labs' mission.
✨Tip Number 3
Prepare to discuss your past successes! Have specific examples ready that highlight your experience with complex B2B sales and building C-suite relationships. This will show that you’re not just talk but have the results to back it up.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your excitement about the role and reiterating how you can help shape the sales process at Gradient Labs. It’s a great way to keep the conversation going!
We think you need these skills to ace Enterprise Account Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enterprise Account Executive role. Highlight your experience in B2B SaaS sales and any connections you have in the financial services sector. We want to see how your background aligns with our mission!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific numbers or examples to demonstrate how you've closed complex deals or built relationships with C-suite executives. This will help us see the impact you've made in previous roles.
Be Authentic: Let your personality shine through in your application. We’re looking for someone with an entrepreneurial mindset, so don’t be afraid to show us your scrappy side and how you approach challenges creatively. We love a good story!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Gradient Labs
✨Know Your Stuff
Before the interview, dive deep into Gradient Labs and their AI customer operations platform. Understand their product, the financial services industry, and how AI is transforming customer operations. This knowledge will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Network
Since the role involves building relationships with C-suite executives, be prepared to discuss your existing network in London and Europe. Share specific examples of how you've leveraged these connections in past roles to drive sales and create value for clients.
✨Demonstrate Your Entrepreneurial Spirit
Gradient Labs is looking for someone with an entrepreneurial mindset. Be ready to share stories that highlight your scrappy autonomy and how you've successfully navigated challenges in previous roles. Show them you're not just a follower of a playbook but a creator of new strategies.
✨Engage with AI Insights
As a product evangelist, you'll need to convey your understanding of AI in customer operations. Prepare to discuss trends in the AI space and how they relate to the financial services sector. Bring insights to the table that could benefit their product development and sales strategy.