At a Glance
- Tasks: Drive sales and build relationships with C-suite leaders in financial services using AI solutions.
- Company: Gradient Labs, a fast-growing AI SaaS startup transforming customer operations.
- Benefits: Shape the sales process, work with top-tier clients, and enjoy a dynamic team culture.
- Other info: Be part of a small, innovative team with opportunities for growth and influence.
- Why this job: Join a pioneering team and make a real impact in the AI and fintech space.
- Qualifications: 5-7+ years in B2B SaaS sales, experience with complex deals, and strong relationship-building skills.
The predicted salary is between 70000 - 90000 £ per year.
At Gradient Labs, we're building the AI customer operations platform for financial services. Our agents automate the manual work behind customer operations, handling the trickiest, high-stakes queries and tasks safely at scale.
Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). We're purpose-built for financial services and other regulated industries where outcomes matter.
We’re a small but mighty team of builders from leading companies like Monzo, Wise, Mastercard, Revolut, and Google. We're hiring our next Enterprise AE to join our founding GTM team in London. The role suits someone who's thrived inside an early-stage, high-growth B2B AI or SaaS startup, ideally with a network in London and Europe, with the scrappy, autonomous wiring to match.
The role
- You'll be early enough to shape how we sell, not inherit a polished playbook.
- Have an entrepreneurial mindset and run your business with that mentality. Own the full cycle. Generate your own pipeline, run thoughtful discovery, diagnose and tailor solutions across complex organisations.
- Partner closely with AI Delivery. Selling here is a team sport. Our AI Delivery team gets customers live and helps them go deeper over time, and you'll work hand in hand with them through every cycle.
- Build relationships at the top. You'll sit across the table from C-suite and senior ops or product leaders at some of the most forward-thinking businesses in financial services.
- Define the motion. You'll co-build sales process, qualification, and account strategy with our Head of GTM and the team.
- Be a product evangelist. You'll deliver live demos, tailored decks, and a clear point of view on AI customer operations in every conversation.
We're looking for someone who…
- Has 5–7+ years of enterprise B2B SaaS sales experience, including complex end-to-end deals at six- and seven-figure ACV.
- Has built C-suite relationships and runs consultative, value-based sales motions.
- Knows the AI agent space well enough to hold their own with a curious CTO.
- Driven and thoughtful, operates with scrappy autonomy, and tries something rather than waiting for a playbook.
- Communicates concisely in writing and in person, both with customers and inside the team.
- Excited about using AI inside our own sales motion, and comfortable with the rapid pace at which the AI space keeps changing.
Why Gradient Labs
Some of the most exciting and forward-thinking companies in financial services and beyond are already using our product today, because we've built something that works for their high standards. We're early enough that you'll genuinely shape how we sell, where we focus, and how we grow, alongside an international team of builders across London and the US.
Senior Enterprise AE – AI SaaS, FinServ, London employer: Gradient Labs Limited
At Gradient Labs, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As part of our founding team in London, you'll have the unique opportunity to shape our sales strategy while working alongside industry leaders from top companies. We provide ample growth opportunities in a fast-paced environment, where your contributions directly impact our mission to revolutionise customer operations in financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Enterprise AE – AI SaaS, FinServ, London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the financial services and AI space. Attend industry events, join relevant online communities, and don’t be shy about reaching out to people on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you land that interview, be ready to discuss your experience with enterprise B2B SaaS sales. Bring examples of how you've built C-suite relationships and navigated complex deals. This is your chance to shine and demonstrate why you're the perfect fit for Gradient Labs.
✨Tip Number 3
Be a team player! Remember, selling at Gradient Labs is a team sport. Highlight your collaborative spirit during interviews and share how you've worked closely with delivery teams in the past. This will show that you understand the importance of partnership in driving success.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in being part of our journey at Gradient Labs. Plus, it makes it easier for us to spot your application and get you into the process faster!
We think you need these skills to ace Senior Enterprise AE – AI SaaS, FinServ, London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Enterprise AE role. Highlight your experience in B2B SaaS sales, especially if you've worked with AI products or in financial services. We want to see how your background aligns with what we're building at Gradient Labs!
Showcase Your Achievements:When detailing your work history, focus on specific achievements that demonstrate your ability to close complex deals and build C-suite relationships. Use numbers and examples to illustrate your success – we love a good story backed by data!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s driven and has an entrepreneurial mindset, so don’t be afraid to show us your unique approach to sales and problem-solving. We want to know what makes you tick!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Gradient Labs!
How to prepare for a job interview at Gradient Labs Limited
✨Know Your Stuff
Make sure you understand Gradient Labs' AI customer operations platform inside and out. Familiarise yourself with the financial services sector and how AI is transforming customer operations. This will help you speak confidently about the product and its benefits during the interview.
✨Showcase Your Network
Since the role involves building relationships with C-suite executives, be ready to discuss your existing network in London and Europe. Share specific examples of how you've leveraged these connections in past roles to drive sales and build partnerships.
✨Demonstrate Your Entrepreneurial Spirit
Highlight your experience in early-stage startups and your ability to operate autonomously. Prepare examples of how you've shaped sales processes or strategies in previous roles, showing that you're not just a follower but a leader who can adapt and innovate.
✨Engage with Thoughtful Questions
Prepare insightful questions that demonstrate your understanding of the challenges faced by financial services in adopting AI solutions. This shows that you're not only interested in the role but also invested in the company's mission and the industry as a whole.
