At a Glance
- Tasks: Shape sales strategies and build relationships with C-suite leaders in financial services.
- Company: Join Gradient Labs, a pioneering AI SaaS startup transforming customer operations.
- Benefits: Be part of a dynamic team with growth opportunities and a chance to influence the future.
- Other info: Collaborate with a talented team from top companies like Monzo and Google.
- Why this job: Make a real impact in a fast-paced environment while working with cutting-edge AI technology.
- Qualifications: 5-7+ years in enterprise B2B SaaS sales, ideally with AI or fintech experience.
The predicted salary is between 70000 - 90000 £ per year.
At Gradient Labs, we're building the AI customer operations platform for financial services. Our agents automate the manual work behind customer operations, handling the trickiest, high-stakes queries and tasks safely at scale. Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). We're purpose-built for financial services and other regulated industries where outcomes matter. We’re a small but mighty team of builders from leading companies like Monzo, Wise, Mastercard, Revolut, and Google.
The role suits someone who's thrived inside an early-stage, high-growth B2B AI or SaaS startup, ideally with a network in London and Europe, with the scrappy, autonomous wiring to match.
The role
- You'll be early enough to shape how we sell, not inherit a polished playbook. Have an entrepreneurial mindset and run your business with that mentality.
- Own the full cycle. Generate your own pipeline, run thoughtful discovery, diagnose and tailor solutions across complex organisations.
- Partner closely with AI Delivery. Selling here is a team sport. Our AI Delivery team gets customers live and helps them go deeper over time, and you'll work hand in hand with them through every cycle.
- Build relationships at the top. You'll sit across the table from C-suite and senior ops or product leaders at some of the most forward-thinking businesses in financial services.
- Define the motion. You'll co-build sales process, qualification, and account strategy with our Head of GTM and the team.
- Be a product evangelist. You'll deliver live demos, tailored decks, and a clear point of view on AI customer operations in every conversation.
We're looking for someone who…
- Has 5–7+ years of enterprise B2B SaaS sales experience, including complex end-to-end deals at six- and seven-figure ACV.
- Has built C-suite relationships and runs consultative, value-based sales motions.
- Knows the AI agent space well enough to hold their own with a curious CTO.
- Driven and thoughtful, operates with scrappy autonomy, and tries something rather than waiting for a playbook.
- Communicates concisely in writing and in person, both with customers and inside the team.
- Excited about using AI inside our own sales motion, and comfortable with the rapid pace at which the AI space keeps changing.
Why Gradient Labs
Some of the most exciting and forward-thinking companies in financial services and beyond are already using our product today, because we've built something that works for their high standards. We're early enough that you'll genuinely shape how we sell, where we focus, and how we grow, alongside an international team of builders across London and the US. If that sounds like the seat you've been waiting for, we'd love to hear from you.
Senior Enterprise AE – AI SaaS, FinServ, London employer: Gradient Labs Limited
At Gradient Labs, we pride ourselves on being an innovative employer that fosters a dynamic and collaborative work culture. As part of our founding team in London, you'll have the unique opportunity to shape our sales strategy while working alongside industry leaders from top companies. We offer a supportive environment that encourages personal growth, autonomy, and the chance to make a real impact in the fast-paced world of AI and financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Enterprise AE – AI SaaS, FinServ, London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the financial services and AI space. Attend industry events, join relevant online communities, and don’t be shy about reaching out to people on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you land that interview, be ready to discuss your experience with enterprise B2B SaaS sales and how you've built relationships with C-suite execs. Bring examples of your past successes and how you can apply that knowledge to help Gradient Labs grow.
✨Tip Number 3
Be a team player! Remember, selling at Gradient Labs is a team sport. Highlight your collaborative spirit during interviews and share how you’ve worked closely with delivery teams in the past to ensure customer success. It’s all about building those strong partnerships!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows us you’re genuinely interested in being part of our journey at Gradient Labs. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Senior Enterprise AE – AI SaaS, FinServ, London
Some tips for your application 🫡
Show Your Passion for AI and FinServ:When you're writing your application, let your enthusiasm for AI and financial services shine through. We want to see how your experience aligns with our mission at Gradient Labs, so don’t hold back on sharing your insights and ideas!
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Enterprise AE role. Highlight your relevant experience in B2B SaaS sales and any connections you have in the financial services sector. We love seeing how you can bring value to our team!
Be Concise and Clear:We appreciate straightforward communication, so keep your writing clear and to the point. Avoid jargon unless it’s necessary, and make sure your key achievements stand out. Remember, we’re looking for someone who can communicate effectively with C-suite leaders!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Gradient Labs!
How to prepare for a job interview at Gradient Labs Limited
✨Know Your Stuff
Before the interview, dive deep into Gradient Labs and their AI customer operations platform. Understand their product, the financial services landscape, and how AI is transforming customer operations. This knowledge will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Network
Since the role involves building relationships with C-suite executives, be ready to discuss your existing network in London and Europe. Share specific examples of how you've leveraged these connections in past roles to drive sales and foster partnerships.
✨Demonstrate Your Entrepreneurial Spirit
Highlight instances where you've taken initiative in previous roles, especially in early-stage startups. Discuss how you've shaped sales processes or strategies from scratch, showcasing your scrappy autonomy and ability to thrive without a polished playbook.
✨Be a Product Evangelist
Prepare to discuss how you would present Gradient Labs' AI solutions to potential clients. Think about how you can tailor demos and presentations to resonate with different stakeholders, particularly in regulated environments. Your ability to communicate complex ideas simply will set you apart.
