At a Glance
- Tasks: Shape sales strategies and build relationships with C-suite leaders in financial services.
- Company: Join Gradient Labs, a fast-growing AI platform for customer operations.
- Benefits: Be part of an innovative team with opportunities to influence and grow.
- Other info: Collaborate with a talented team from top companies like Monzo and Google.
- Why this job: Make a real impact in a dynamic startup environment focused on AI and financial services.
- Qualifications: 5–7+ years in B2B SaaS sales, ideally with AI or fintech experience.
The predicted salary is between 60000 - 80000 £ per year.
At Gradient Labs, we're building the AI customer operations platform for financial services. Our agents automate the manual work behind customer operations, handling the trickiest, high‑stakes queries and tasks safely at scale.
Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). We're purpose‑built for financial services and other regulated industries where outcomes matter.
We’re a small but mighty team of builders from leading companies like Monzo, Wise, Mastercard, Revolut, and Google. We're hiring our next Enterprise AE to join our founding GTM team in London. The role suits someone who's thrived inside an early‑stage, high‑growth B2B AI or SaaS startup, ideally with a network in London and Europe, with the scrappy, autonomous wiring to match.
The role
- You’ll be early enough to shape how we sell, not inherit a polished playbook.
- Have an entrepreneurial mindset and run your business with that mentality.
- Own the full cycle. Generate your own pipeline, run thoughtful discovery, diagnose and tailor solutions across complex organisations. You’ll lead with our AI support platform and bring back‑office work into the conversation when it's the right time for the customer.
- Partner closely with AI Delivery. Selling here is a team sport. Our AI Delivery team gets customers live and helps them go deeper over time, and you’ll work hand in hand with them through every cycle.
- Build relationships at the top. You’ll sit across the table from C‑suite and senior ops or product leaders at some of the most forward‑thinking businesses in financial services. These are the people driving real operational change inside their organisations, and you’ll work alongside them as a trusted advisor on the realities of running customer operations in a regulated environment.
- Define the motion. You’ll co‑build sales process, qualification, and account strategy with our Head of GTM and the team. What works becomes how we sell.
- Be a product evangelist. You’ll deliver live demos, tailored decks, and a clear point of view on AI customer operations in every conversation. Your insights flow straight back to product and engineering.
We're looking for someone who…
- Has 5–7+ years of enterprise B2B SaaS sales experience, including complex end‑to‑end deals at six‑ and seven‑figure ACV. Bonus if you’ve sold an AI product, or into financial services or fintech.
- Has built C‑suite relationships and runs consultative, value‑based sales motions.
- Knows the AI agent space well enough to hold their own with a curious CTO.
- Driven and thoughtful, operates with scrappy autonomy, and tries something rather than waiting for a playbook.
- Communicates concisely in writing and in person, both with customers and inside the team.
- Excited about using AI inside our own sales motion, and comfortable with the rapid pace at which the AI space keeps changing.
Why Gradient Labs
Some of the most exciting and forward‑thinking companies in financial services and beyond are already using our product today, because we've built something that works for their high standards. We're early enough that you’ll genuinely shape how we sell, where we focus, and how we grow, alongside an international team of builders across London and the US. If that sounds like the seat you’ve been waiting for, we’d love to hear from you.
Enterprise Account Executive employer: Gradient Labs Limited
At Gradient Labs, we pride ourselves on being an innovative employer that fosters a dynamic and collaborative work culture. As part of our founding team in London, you'll have the unique opportunity to shape our sales processes and strategies while working alongside industry leaders from top companies. We offer a supportive environment that encourages entrepreneurial thinking, continuous learning, and meaningful contributions to the rapidly evolving AI landscape in financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the financial services and AI space. Attend industry events, join relevant online communities, and don’t be shy about reaching out to people on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your entrepreneurial spirit! When you get the chance to chat with potential employers, highlight your past experiences where you’ve taken initiative or led projects. They want to see that you can thrive in a startup environment and bring your own ideas to the table.
✨Tip Number 3
Prepare for those interviews by doing your homework! Research Gradient Labs and understand their product inside out. Be ready to discuss how your skills align with their mission and how you can contribute to their growth. Tailor your pitch to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Gradient Labs family. Let’s make it happen!
We think you need these skills to ace Enterprise Account Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Enterprise Account Executive role. Highlight your experience in B2B SaaS sales and any connections you have in the financial services sector. We want to see how your background aligns with our mission!
Showcase Your Entrepreneurial Spirit:In your application, let us know about times you've taken initiative or led projects. We’re looking for someone who thrives in a startup environment, so share examples that demonstrate your scrappy, autonomous mindset!
Communicate Clearly:Since communication is key in this role, make sure your written application is concise and well-structured. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Gradient Labs Limited
✨Know Your Product Inside Out
Before your interview, make sure you understand Gradient Labs' AI customer operations platform thoroughly. Familiarise yourself with its features, benefits, and how it stands out in the financial services sector. This will help you speak confidently about how you can leverage the product in your sales strategy.
✨Showcase Your Entrepreneurial Spirit
Since this role requires a scrappy, autonomous mindset, be prepared to share examples from your past where you've taken initiative or built something from scratch. Highlight your ability to generate your own pipeline and run thoughtful discovery sessions, as this aligns perfectly with what they’re looking for.
✨Build Relationships Before You Walk In
If possible, try to connect with current employees or industry contacts who have insights into Gradient Labs. Having a few conversations can give you valuable information about the company culture and expectations, which you can weave into your interview responses.
✨Prepare for Consultative Selling Scenarios
Expect to discuss your approach to consultative, value-based sales motions. Prepare specific examples of how you've successfully navigated complex deals and built relationships with C-suite executives. This will demonstrate your capability to act as a trusted advisor, which is crucial for this role.
