Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, deliver exceptional customer service, and manage store operations.
- Company: Join a purpose-driven brand focused on sustainable fashion and comfort.
- Benefits: Enjoy 23 days holiday, generous discounts, and a supportive work culture.
- Why this job: Be part of a new store opening in Bath and make a positive impact.
- Qualifications: 2+ years in retail or supervisory roles with a passion for customer experience.
- Other info: Must work at least 2 weekends a month initially.
The predicted salary is between 24000 - 26000 £ per year.
Location: Bath
Contract: Full-time (35 hrs/week) or Part-time (28 hrs/week)
Salary: £24,000–£26,000 (DOE)
Opening September 2025
About The Company
Our client creates thoughtfully designed clothing for life at home and nearby. Their collections are rooted in comfort, sustainability, and effortless style—crafted in natural fabrics and made to last. With a growing presence across the UK, including their flagship stores and partnerships with leading retailers, they’re proud to be a purpose-driven brand that puts people and the planet first.
The Opportunity
This company are opening a brand-new store in the heart of Bath and are looking for a Store Supervisor to help lead the team. This is a key role for someone who thrives in a customer-first environment, brings energy and organisation to the shop floor, and can confidently step in when the Store Manager is away.
What You’ll Be Doing
- Supporting day-to-day store operations and team coordination
- Delivering exceptional service and styling advice to every customer
- Leading by example in product knowledge, visual merchandising, and store standards
- Assisting with training and mentoring new team members
- Managing customer queries, returns, and feedback with professionalism
- Overseeing opening/closing procedures and supporting stock deliveries
- Ensuring smooth use of till systems, logistics, and store admin
- Acting as a brand ambassador and upholding company values
You will need to work at least 2 weekends a month to start with as at least one Senior Team member is required on Saturdays and/or Sundays every weekend until other staff are settled and fully trained.
What We’re Looking For
- 2+ years’ experience in a premium retail or supervisory role
- A passion for sustainable fashion and customer experience
- Confident communicator with a calm, empathetic approach
- Highly organised with strong attention to detail
- A team player who brings positivity and initiative to every shift
- Comfortable using retail systems and handling operational tasks
Why Join?
- 23 days holiday + bank holidays + your birthday off
- Annual bonus scheme (discretionary)
- Staff uniform and generous discounts (up to 40%)
- Friends & Family discount and sample sales
- Company pension scheme
- Regular team socials and events
- Proud to be a Real Living Wage employer
- Inclusive, supportive, and values-led culture
Store Supervisor employer: GradBay
Contact Detail:
GradBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with the brand's values and sustainability practices. This will not only help you align your answers during interviews but also demonstrate your genuine interest in their mission.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially any supervisory roles. Highlight specific examples where you led a team or improved customer service, as this will show your capability for the Store Supervisor position.
✨Tip Number 3
Practice your communication skills, focusing on how you can convey product knowledge and styling advice effectively. Being a confident communicator is key in a customer-first environment.
✨Tip Number 4
Showcase your organisational skills by preparing questions about store operations and team management. This will reflect your proactive approach and readiness to take on responsibilities when the Store Manager is away.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or supervisory roles. Emphasise your passion for sustainable fashion and customer service, as these are key aspects of the Store Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've delivered exceptional customer service and led teams in previous positions.
Highlight Relevant Skills: In your application, focus on skills such as team coordination, product knowledge, and visual merchandising. These are crucial for the Store Supervisor role and will demonstrate your suitability.
Showcase Your Values: Since the company is purpose-driven, make sure to express your alignment with their values. Discuss your commitment to sustainability and how it influences your work ethic and customer interactions.
How to prepare for a job interview at GradBay
✨Show Your Passion for Sustainable Fashion
Make sure to express your enthusiasm for sustainable fashion during the interview. Share any personal experiences or knowledge you have about eco-friendly practices in retail, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or managed a situation in a previous role. Highlight your ability to motivate others and maintain high standards, especially when stepping in for a manager.
✨Emphasise Customer Service Excellence
Be ready to discuss specific instances where you provided exceptional customer service. This could include resolving complaints or going above and beyond to meet customer needs, showcasing your commitment to a customer-first environment.
✨Prepare for Operational Questions
Since the role involves overseeing store operations, brush up on your knowledge of retail systems and procedures. Be prepared to answer questions about stock management, till systems, and how you would handle day-to-day operational tasks.
