Shop Supervisor - evening supervisor
Shop Supervisor - evening supervisor

Shop Supervisor - evening supervisor

Bath +1 Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, manage store operations, and ensure excellent customer service.
  • Company: Join a purpose-driven brand focused on comfort, sustainability, and style.
  • Benefits: Enjoy 23 days holiday, generous discounts, and a fun team culture.
  • Why this job: Be part of a new store opening and make a positive impact in retail.
  • Qualifications: 2+ years in premium retail or supervisory roles; team player with initiative.
  • Other info: Weekend availability required initially for training and support.

The predicted salary is between 28800 - 42000 £ per year.

Location: Bath

Contract: Full-time (35 hrs/week) or Part-time (28 hrs/week)

Our client creates thoughtfully designed clothing for life at home and nearby. Their collections are rooted in comfort, sustainability, and effortless style—crafted in natural fabrics and made to last. With a growing presence across the UK, including their flagship stores and partnerships with leading retailers, they’re proud to be a purpose-driven brand that puts people and the planet first.

This company is opening a brand-new store in the heart of Bath and is looking for a Store Supervisor to help lead the team. This is a key role for someone who thrives in a customer-first environment, brings energy and organisation to the shop floor, and can confidently step in when the Store Manager is away.

  • Supporting day-to-day store operations and team coordination
  • Leading by example in product knowledge, visual merchandising, and store standards
  • Assisting with training and mentoring new team members
  • Ensuring smooth use of till systems, logistics, and store admin
  • Acting as a brand ambassador and upholding company values

You will need to work at least 2 weekends a month to start with as at least one Senior Team member is required on Saturdays and/or Sundays every weekend until other staff are settled and fully trained.

Requirements:

  • 2+ years’ experience in a premium retail or supervisory role
  • A team player who brings positivity and initiative to every shift
  • Comfortable using retail systems and handling operational tasks

Benefits:

  • 23 days holiday + bank holidays + your birthday off
  • Annual bonus scheme (discretionary)
  • Staff uniform and generous discounts (up to 40%)
  • Friends & Family discount and sample sales
  • Company pension scheme
  • Regular team socials and events

Locations

Bath Somerset

Shop Supervisor - evening supervisor employer: GradBay

Join a purpose-driven brand in the heart of Bath, where your role as a Shop Supervisor will not only enhance your leadership skills but also contribute to a sustainable future. With a strong focus on employee growth, you will enjoy generous benefits including 23 days holiday, a company pension scheme, and exciting team events, all while working in a vibrant, customer-first environment that values both people and the planet.
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Contact Detail:

GradBay Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Supervisor - evening supervisor

✨Tip Number 1

Familiarise yourself with the brand's values and product range. Understanding their commitment to sustainability and comfort will help you connect with the team and customers, showcasing your alignment with their mission.

✨Tip Number 2

Prepare to demonstrate your leadership skills during the interview. Think of specific examples from your previous roles where you've successfully led a team or improved store operations, as this will highlight your suitability for the supervisor position.

✨Tip Number 3

Showcase your customer service experience by discussing how you've handled challenging situations in the past. This role requires a strong focus on customer satisfaction, so be ready to share your strategies for creating a positive shopping experience.

✨Tip Number 4

Be prepared to discuss your availability and flexibility, especially regarding weekend shifts. Emphasising your willingness to work during peak times will demonstrate your commitment to supporting the team and ensuring smooth store operations.

We think you need these skills to ace Shop Supervisor - evening supervisor

Customer Service Skills
Team Leadership
Retail Management
Visual Merchandising
Product Knowledge
Training and Mentoring
Operational Efficiency
Point of Sale (POS) Systems
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Sales Techniques
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Shop Supervisor position. Tailor your application to highlight relevant experience in retail and supervisory roles.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in premium retail or supervisory roles. Provide specific examples of how you've led teams, improved store operations, or enhanced customer experiences.

Showcase Your Skills: Demonstrate your skills in team coordination, product knowledge, and visual merchandising. Mention any experience you have with retail systems and operational tasks to show you're comfortable in a fast-paced environment.

Express Your Passion: Convey your enthusiasm for the brand's values of sustainability and comfort in your application. Explain why you want to work for this company and how you can contribute to their mission as a brand ambassador.

How to prepare for a job interview at GradBay

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction, as this company values a customer-first approach.

✨Demonstrate Leadership Skills

As a Store Supervisor, you'll need to lead by example. Prepare to discuss your experience in mentoring or training team members, and how you've successfully managed a team in a retail environment. Highlight any instances where you took initiative during busy periods.

✨Familiarise Yourself with the Brand

Research the company's values and product offerings before the interview. Being knowledgeable about their commitment to sustainability and comfort will show that you're genuinely interested in the brand and can act as a strong ambassador for them.

✨Prepare for Operational Questions

Since the role involves handling till systems and store admin, be ready to answer questions about your experience with retail systems and operational tasks. Think of examples where you ensured smooth operations during peak times or resolved issues effectively.

Shop Supervisor - evening supervisor
GradBay
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