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- Tasks: Lead a vibrant team, ensuring top-notch customer service and smooth store operations.
- Company: Join a purpose-driven brand focused on comfort, sustainability, and stylish living.
- Benefits: Enjoy 23 days holiday, generous discounts, and a fun team culture with regular socials.
- Why this job: Be part of a new store launch in Bath, making a positive impact while growing your skills.
- Qualifications: 2+ years in premium retail or supervisory roles; positivity and teamwork are key!
- Other info: Weekend availability is essential for training new staff during the initial phase.
The predicted salary is between 24000 - 36000 £ per year.
Location: Bath
Contract: Full-time (35 hrs/week) or Part-time (28 hrs/week)
Our client creates thoughtfully designed clothing for life at home and nearby. Their collections are rooted in comfort, sustainability, and effortless style—crafted in natural fabrics and made to last. With a growing presence across the UK, including their flagship stores and partnerships with leading retailers, they’re proud to be a purpose-driven brand that puts people and the planet first.
This company is opening a brand-new store in the heart of Bath and is looking for a Store Supervisor to help lead the team. This is a key role for someone who thrives in a customer-first environment, brings energy and organisation to the shop floor, and can confidently step in when the Store Manager is away.
- Supporting day-to-day store operations and team coordination
- Leading by example in product knowledge, visual merchandising, and store standards
- Assisting with training and mentoring new team members
- Ensuring smooth use of till systems, logistics, and store admin
- Acting as a brand ambassador and upholding company values
You will need to work at least 2 weekends a month to start with as at least one Senior Team member is required on Saturdays and/or Sundays every weekend until other staff are settled and fully trained.
Requirements:
- 2+ years’ experience in a premium retail or supervisory role
- A team player who brings positivity and initiative to every shift
- Comfortable using retail systems and handling operational tasks
Benefits:
- 23 days holiday + bank holidays + your birthday off
- Annual bonus scheme (discretionary)
- Staff uniform and generous discounts (up to 40%)
- Friends & Family discount and sample sales
- Company pension scheme
- Regular team socials and events
Locations
Retail Supervisor (Supervisor) employer: GradBay
Contact Detail:
GradBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (Supervisor)
✨Tip Number 1
Familiarise yourself with the brand's values and product range. Understanding their commitment to sustainability and comfort will help you connect with the team and customers, showcasing your alignment with their mission.
✨Tip Number 2
Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you've led a team, improved store operations, or enhanced customer satisfaction, as these will demonstrate your capability for the role.
✨Tip Number 3
Showcase your enthusiasm for retail by engaging with the store's social media and community events. This not only highlights your interest but also gives you insights into their customer base and current promotions.
✨Tip Number 4
Be ready to discuss how you would handle common retail challenges, such as managing staff during busy periods or resolving customer complaints. This will illustrate your problem-solving skills and readiness for the supervisor role.
We think you need these skills to ace Retail Supervisor (Supervisor)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in a premium retail or supervisory role. Provide specific examples of how you've led teams, improved customer service, or managed store operations.
Showcase Your Skills: Demonstrate your skills in product knowledge, visual merchandising, and team coordination. Use bullet points to make these skills stand out in your application, and relate them to the company's values of comfort and sustainability.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the brand and the role. Mention your ability to work weekends and your commitment to upholding company values, as this shows you are a good fit for their team.
How to prepare for a job interview at GradBay
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and the brand's values. Talk about how you connect with their focus on sustainability and comfort, and share any personal experiences that highlight your passion for customer service.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or handled challenging situations in previous roles. Highlight your ability to mentor and train new staff, as this will be crucial in your new position.
✨Know the Product Inside Out
Familiarise yourself with the company's product range and values before the interview. Being able to discuss specific items and their benefits will show that you're genuinely interested and knowledgeable, which is key for a role that involves product knowledge and visual merchandising.
✨Prepare for Operational Questions
Expect questions related to store operations, such as handling till systems and logistics. Be ready to discuss your experience with these tasks and how you ensure smooth operations in a busy retail environment, as this will demonstrate your readiness for the role.
