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- Tasks: Engage with industry experts and manage client projects from start to finish.
- Company: Dynamic firm offering rapid career progression and diverse industry exposure.
- Benefits: Competitive salary, performance bonuses, health insurance, and generous leave.
- Why this job: Gain hands-on experience and develop essential commercial skills in a fast-paced environment.
- Qualifications: Undergraduate degree, strong communication skills, and ability to multitask under pressure.
- Other info: Clear promotion path and eligibility for sponsored MBA after the programme.
The predicted salary is between 36000 - 60000 £ per year.
This is a high-impact graduate opportunity for commercially minded candidates who want early responsibility, steep learning curves, and clear career progression. As an Associate in Client Services, you will sit at the centre of client delivery, working directly with senior decision-makers at leading global organisations.
The role is fast-paced, communication-heavy, and highly commercial, offering broad exposure across industries rather than limiting you to a single sector.
Associates act as the critical link between clients and subject-matter experts. You will manage multiple live projects simultaneously, often under tight deadlines, and take full ownership from brief to delivery. This is a frontline client-facing role requiring strong judgement, resilience, and exceptional communication skills.
Key Responsibilities- Recruit and engage relevant industry experts, primarily via phone outreach, to support client projects
- Understand client objectives, market context, and regulatory considerations
- Manage end-to-end project delivery, including scheduling and coordination of expert calls
- Act as the primary point of contact between clients and experts
- Maintain high standards of accuracy, professionalism, and confidentiality
- Work across parallel projects while meeting demanding timelines
- Broad commercial exposure across industries, clients, and markets
- Accelerated development of client management and commercial skills
- Clear, structured promotion path Associate to Manager in 24–30 months
- Manager to Vice President in approximately 5 years
- Eligibility for a sponsored MBA tuition programme upon successful completion of the Associate Programme
- Essential: Undergraduate degree with a minimum 2:1 classification
- Strong academic track record
- Excellent written and verbal communication skills
- Fluent English
- Ability to work under pressure in a deadline-driven environment
- Strong organisational and multitasking skills
- Desirable: Relevant internship or commercial work experience
- Evidence of leadership or notable extracurricular achievement
- Experience living or working in continental Europe
- Base salary of £41,500
- Uncapped performance-linked variable compensation
- Total first-year earnings of £48,500–£57,500
- 4% matched pension contribution
- Private health and dental insurance
- 25 days annual leave plus bank holidays
- Additional business closure between Christmas and New Year
- Central London office location
- Subsidised lunch and complimentary breakfast and snacks
- Hybrid working with home working on Fridays
- Graduates seeking a high-performance commercial environment
- Individuals motivated by responsibility and fast progression
- Candidates who enjoy client interaction and complex problem-solving
- Resilient self-starters with strong communication skills
Client Services Associate in London employer: GradBay
Contact Detail:
GradBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate in London
✨Tip Number 1
Network like a pro! Reach out to alumni or professionals in the industry through LinkedIn. A friendly chat can open doors and give you insights that could set you apart in interviews.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land that dream job. Have a concise, engaging summary of your skills and experiences ready to go.
✨Tip Number 3
Research the company culture! Understanding what makes a company tick can help you tailor your approach during interviews. Show them you’re not just a fit for the role, but for their team too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Services Associate role. Highlight any relevant internships or projects that showcase your communication and organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Be sure to mention your understanding of client objectives and project management.
Showcase Your Communication Skills: Since this role is all about communication, make sure your application is clear and concise. Use professional language but let your personality shine through. We want to see how you engage with ideas and people!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at GradBay
✨Know Your Client Services Inside Out
Before the interview, make sure you understand the role of a Client Services Associate. Familiarise yourself with the key responsibilities, such as managing projects and engaging with industry experts. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
Since this role is communication-heavy, prepare to showcase your verbal and written skills. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in past experiences.
✨Demonstrate Your Multitasking Abilities
The job requires juggling multiple projects under tight deadlines. Think of specific instances where you've successfully managed competing priorities. Be ready to discuss how you stay organised and maintain high standards while working under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This shows your genuine interest in the role and the company. You could ask about the types of projects you'll be working on or how success is measured in the Client Services team.
