Client Delivery Executive in London

Client Delivery Executive in London

London Full-Time 28000 - 28000 £ / year (est.) Home office (partial)
GradBay

At a Glance

  • Tasks: Create exceptional experiences for candidates and support recruitment campaigns for top employers.
  • Company: Join a dynamic organisation dedicated to helping students and graduates kickstart their careers.
  • Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Collaborative team environment with hands-on experience in recruitment and client delivery.
  • Why this job: Make a real difference in the lives of young talent while developing your career.
  • Qualifications: Strong communication skills, organisational abilities, and a passion for helping others.

The predicted salary is between 28000 - 28000 £ per year.

Location: London

Working pattern: Hybrid, 3 days per week in office minimum.

Salary: Competitive

Contract: Permanent, full-time

Hours: 37.5 hours per week, Monday to Friday, 9am–5.30pm

Help create an outstanding experience for the next generation of talent. We’re looking for a highly organised and people-focused Client Delivery Coordinator to join an established organisation helping students and graduates take their first steps into the world of work.

You’ll play a central role in delivering major early careers recruitment campaigns for leading employers. From supporting candidate sourcing and answering questions to running briefing calls and coordinating campaign activity, you’ll help ensure every candidate feels informed, supported and valued.

This is a brilliant opportunity for someone with excellent communication and organisational skills who wants to build a career in recruitment, client delivery, customer experience or early talent.

What you’ll be doing:

  • Creating an exceptional candidate experience
  • Support candidate sourcing using internal and external databases.
  • Respond to candidate enquiries by phone, email and the customer support platform.
  • Provide regular and timely updates to candidates throughout the recruitment process.
  • Track candidate referrals and application progress across multiple campaigns.
  • Deliver candidate briefing and feedback calls.
  • Arrange reasonable adjustments for candidates during the selection process.
  • Gather feedback and use candidate satisfaction and NPS scores to improve the service.
  • Make sure every candidate receives a professional, supportive and inclusive experience.

Supporting campaign delivery:

  • Coordinate client and campaign activity within agreed service levels and deadlines.
  • Maintain accurate candidate and campaign records.
  • Manage multiple tasks across different recruitment campaigns.
  • Respond quickly and professionally to client requests.
  • Build a strong understanding of each client’s recruitment systems, processes and requirements.
  • Work closely with colleagues to manage shared workloads and keep campaigns moving.

What we’re looking for:

You don’t need to know everything from day one. What matters most is that you are proactive, dependable and genuinely care about delivering a great experience.

  • Excellent verbal and written communication skills.
  • A confident, friendly and professional telephone manner.
  • Strong organisation and the ability to manage multiple deadlines.
  • Excellent attention to detail.
  • The ability to adapt when priorities change.
  • A collaborative approach and willingness to support the wider team.
  • Initiative and the confidence to take ownership of your work.
  • Competence using email, Microsoft Office and online systems.
  • Previous experience in customer service, recruitment, administration or another people-facing environment would be an advantage.

Why join?

You’ll be joining a collaborative team with a shared mission: helping young people discover opportunities, build confidence and realise their potential in the workplace.

You’ll gain hands-on experience delivering recruitment campaigns for major employers while developing valuable skills across candidate engagement, recruitment operations, client delivery and early careers.

If you’re organised, people-focused and ready to build a career where your work genuinely makes a difference, we’d love to hear from you.

The successful candidate will be subject to appropriate pre-employment and background screening.

Client Delivery Executive in London employer: GradBay

Join a leading housing provider in Cumbria, where your expertise as a Repairs & Maintenance Surveyor will directly contribute to enhancing the lives of local communities. With a strong focus on employee development, flexible working arrangements, and a supportive work culture, this role offers you the chance to thrive in a meaningful position while enjoying a competitive salary and the opportunity for professional growth.

GradBay

Contact Details:

GradBay Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Delivery Executive in London

Dive into the Talent Acquisition Community

Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!

Show Off Your Expertise at Recruitment Events

Attend recruitment fairs and industry conferences where companies, including GradBay, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!

Leverage Your University Connections

If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like GradBay!

Tailor Your Digital Footprint

Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!

We think you need these skills to ace Client Delivery Executive in London

Excellent Verbal Communication Skills
Excellent Written Communication Skills
Organisational Skills
Attention to Detail
Ability to Manage Multiple Deadlines
Proactive Approach
Customer Service Experience

Some tips for your application 🫡

Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at GradBay that you're genuinely invested in the field.

Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.

Tailor Your CV for the Job:When applying for Client Delivery Executive at GradBay, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!

Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!

How to prepare for a job interview at GradBay

Know Your Sourcing Strategies

In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!

Value of Employer Branding

Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch GradBay to potential candidates and maintain a consistent brand image across platforms.

Demonstrate Your Interviewing Skills

Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.

Engage with Data and Metrics

Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!