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- Tasks: Support our team with web maintenance and IT assistance in a dynamic office environment.
- Company: Join a successful recruitment company focused on the private equity sector.
- Benefits: Gain hands-on experience, develop your skills, and enjoy a collaborative work culture.
- Why this job: Perfect for tech enthusiasts wanting to grow in web and IT support while making an impact.
- Qualifications: Basic experience with CMS, strong interest in IT, and proficiency in Microsoft Office required.
- Other info: Opportunity to work on exciting technical projects and enhance your problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a dynamic and successful recruitment company specializing in placing top-tier talent within the private equity sector. As they continue to grow, we are seeking a proactive and enthusiastic Web & IT Assistant to provide crucial support to our team.
About the Role:
This is a varied and hands-on role perfect for someone looking to develop their skills in both web administration and IT support within a professional office setting. You will be responsible for ensuring the smooth running of our website, providing first-line IT support to our team, and contributing to various technical projects.
Key Responsibilities:
- Website Maintenance & Administration: Updating website content (text, images, job postings) accurately and efficiently using our Content Management System (CMS). Ensuring website functionality, identifying and reporting any technical issues. Liaising with external web developers for more complex updates and projects. Monitoring website analytics and providing basic reports.
- IT Support: Providing first-line technical support to staff on hardware (laptops, printers, mobile devices), software (Microsoft Office Suite, CRM systems), and network issues. Troubleshooting basic IT problems and escalating complex issues to external IT support providers. Setting up new user accounts and managing access permissions. Assisting with the maintenance of IT equipment and inventory. Ensuring data security and adherence to IT policies.
- General Administrative & Technical Tasks: Assisting with the setup and maintenance of video conferencing and presentation equipment. Managing software licenses and subscriptions. Contributing to ad-hoc technical projects as required. Maintaining accurate records of IT issues and resolutions.
About You:
- A strong interest in web technologies and IT support.
- Basic experience with website content management systems (CMS) such as WordPress, Drupal, or similar.
- Good understanding of basic IT principles and troubleshooting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent problem-solving and analytical skills.
- Strong attention to detail and a commitment to accuracy.
- Excellent communication and interpersonal skills, with the ability to explain technical issues clearly to non-technical users.
Preferred Skills:
- Experience with HTML
- Experience with CMS and CRM platforms
- Experience with Data visualisation tools
IT Assistant employer: GradBay
Contact Detail:
GradBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant
✨Tip Number 1
Familiarise yourself with common Content Management Systems (CMS) like WordPress or Drupal. Having hands-on experience with these platforms will not only boost your confidence but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Brush up on your IT troubleshooting skills. Practice resolving common hardware and software issues, as this will prepare you for the first-line support role and show that you're ready to jump in and help the team.
✨Tip Number 3
Get comfortable with website analytics tools. Understanding how to monitor and interpret website performance metrics can set you apart, showing that you can contribute valuable insights to the team.
✨Tip Number 4
Enhance your communication skills, especially when explaining technical concepts to non-technical users. Practising this will help you stand out during interviews, as effective communication is key in IT support roles.
We think you need these skills to ace IT Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in web administration and IT support. Include any specific skills related to CMS platforms, troubleshooting, and technical support that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in web technologies and IT support, and provide examples of how your skills can contribute to their team.
Showcase Relevant Skills: In your application, emphasise your proficiency in Microsoft Office Suite and any experience you have with HTML or data visualisation tools. This will demonstrate your technical capabilities and readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at GradBay
✨Show Your Technical Skills
Be prepared to discuss your experience with web technologies and IT support. Highlight any specific projects you've worked on, especially those involving CMS like WordPress or Drupal, as this will demonstrate your hands-on knowledge.
✨Communicate Clearly
Since the role involves explaining technical issues to non-technical users, practice articulating complex concepts in simple terms. This will showcase your communication skills and ability to work well with a diverse team.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled IT issues in the past. Discuss your troubleshooting process and how you escalated complex problems, as this will illustrate your analytical skills and proactive approach.
✨Research the Company
Familiarise yourself with the recruitment company and its focus on the private equity sector. Understanding their business model and challenges can help you tailor your responses and show genuine interest in the role.
