At a Glance
- Tasks: Manage a portfolio of properties, coordinating repairs, rent collection, and sales.
- Company: National property and asset management organisation with a focus on career development.
- Benefits: Salary increase after probation, hybrid working, 25 days holiday plus bank holidays.
- Other info: Join a stable, growing company with opportunities for genuine responsibility and progression.
- Why this job: Kickstart your career in property and financial services with full training provided.
- Qualifications: No property experience needed; ideal for those with admin, customer service, or finance backgrounds.
The predicted salary is between 26000 - 27000 € per year.
A national property and asset management organisation is hiring a Property Case Handler to manage and progress a portfolio of residential and commercial properties across receivership, lettings and sales. This is a hybrid role based in Exeter (4 days in the office, 1 day remote), offering full training, clear progression and long-term career development within the UK property and financial services sector.
Salary: £26,000 rising to £27,000 after probation
Hours: Monday to Friday, 36.25 hours per week
Holidays: 25 days plus bank holidays
The Opportunity
You’ll be responsible for managing live property cases where lenders have taken control of assets due to mortgage breaches. Your role is to help stabilise, manage and progress each property towards resolution, whether that means managing tenants, coordinating repairs, collecting rent or supporting a sale. You’ll work with a wide range of stakeholders including tenants, estate agents, contractors, solicitors, managing agents and lenders, making this a varied, fast-paced and highly transferable role. No property experience is required – full training is provided.
What You’ll Do
- Manage your own portfolio of property cases across receivership, lettings and sales
- Investigate each property’s status and recommend next steps
- Communicate with tenants, borrowers, lenders and professional partners
- Instruct and liaise with estate agents, contractors, valuers and solicitors
- Coordinate maintenance, rent collection and legal notices
- Keep case management systems accurate and up to date
- Meet service level agreements, targets and reporting deadlines
- Support team leaders and senior managers with case progression
What’s On Offer
- Salary increase after probation
- Hybrid working (4 days office, 1 day WFH)
- 25 days holiday plus bank holidays
- Clear progression in property and financial services
- Full training and structured onboarding
- Company pension and benefits
- Regular team and social events
Key Criteria
Education & Experience
- No property experience required
- Backgrounds in administration, customer service, legal support, finance or operations are ideal
Skills & Attributes
- Strong organisation and attention to detail
- Confident written and verbal communication
- Comfortable handling multiple cases and deadlines
- Good IT and systems ability
- Microsoft Office skills (Outlook, Word, Excel)
- Calm, professional and solution-focused
- Able to deal with sensitive situations and external stakeholders
Why Apply
- Build a long-term career in property, asset management and financial services
- Gain exposure to real estate, legal processes and lender operations
- Join a stable, growing organisation with national reach
- Work in a structured but varied role with genuine responsibility
Applications are reviewed on a rolling basis and may close early.
Property Assistant in Exeter employer: GradBay
Join a national property and asset management organisation that prioritises employee growth and development, offering full training and clear progression pathways in the dynamic UK property and financial services sector. With a hybrid working model based in Exeter, you will enjoy a supportive work culture, competitive salary, and generous holiday allowance, all while being part of a stable and growing team that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Property Assistant in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the property and asset management sector. Attend local events or join online forums to connect with industry professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your skills can contribute. Practise common interview questions and be ready to showcase your organisational skills and attention to detail.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Property Assistant in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Property Assistant role. Highlight any relevant experience in administration, customer service, or finance, even if it’s not directly related to property.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for learning and growing in the property sector.
Show Off Your Communication Skills:Since you'll be dealing with various stakeholders, it’s important to demonstrate your strong written communication skills. Keep your application clear, concise, and professional, but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at GradBay
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Property Case Handler. Familiarise yourself with terms like receivership, lettings, and sales. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples from past experiences where you successfully communicated with clients or colleagues, especially in challenging situations. This will demonstrate your ability to handle sensitive matters professionally.
✨Highlight Your Organisational Skills
The job requires managing multiple cases simultaneously, so be ready to discuss how you stay organised. Bring up any tools or methods you use to keep track of tasks and deadlines. This will reassure the interviewers that you can handle the fast-paced nature of the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training process, team dynamics, or what success looks like in the first few months. This shows that you’re proactive and genuinely interested in growing within the company.
