At a Glance
- Tasks: Manage a portfolio of properties, coordinating repairs, rent collection, and sales.
- Company: National property and asset management organisation with a supportive culture.
- Benefits: Salary starts at £26,000, hybrid work, 25 days holiday, and career progression.
- Other info: Join a growing team with regular social events and a structured onboarding process.
- Why this job: Kickstart your career in property management with full training and real responsibilities.
- Qualifications: No property experience needed; ideal for those with admin or customer service backgrounds.
The predicted salary is between 26000 - 27000 £ per year.
A national property and asset management organisation is hiring a Property Case Handler to manage and progress a portfolio of residential and commercial properties across receivership, lettings and sales. This is a hybrid role based in Exeter (4 days in the office, 1 day remote), offering full training, clear progression and long-term career development within the UK property and financial services sector.
Salary: £26,000 rising to £27,000 after probation
Hours: Monday to Friday, 36.25 hours per week
Holidays: 25 days plus bank holidays
The Opportunity
You’ll be responsible for managing live property cases where lenders have taken control of assets due to mortgage breaches. Your role is to help stabilise, manage and progress each property towards resolution, whether that means managing tenants, coordinating repairs, collecting rent or supporting a sale. You’ll work with a wide range of stakeholders including tenants, estate agents, contractors, solicitors, managing agents and lenders, making this a varied, fast-paced and highly transferable role. No property experience is required – full training is provided.
What You’ll Do
- Manage your own portfolio of property cases across receivership, lettings and sales
- Investigate each property’s status and recommend next steps
- Communicate with tenants, borrowers, lenders and professional partners
- Instruct and liaise with estate agents, contractors, valuers and solicitors
- Coordinate maintenance, rent collection and legal notices
- Keep case management systems accurate and up to date
- Meet service level agreements, targets and reporting deadlines
- Support team leaders and senior managers with case progression
What’s On Offer
- Salary increase after probation
- Hybrid working (4 days office, 1 day WFH)
- 25 days holiday plus bank holidays
- Clear progression in property and financial services
- Full training and structured onboarding
- Company pension and benefits
- Regular team and social events
Key Criteria
Education & Experience
No property experience required. Backgrounds in administration, customer service, legal support, finance or operations are ideal.
Skills & Attributes
- Strong organisation and attention to detail
- Confident written and verbal communication
- Comfortable handling multiple cases and deadlines
- Good IT and systems ability
- Microsoft Office skills (Outlook, Word, Excel)
- Calm, professional and solution-focused
- Able to deal with sensitive situations and external stakeholders
Why Apply
- Build a long-term career in property, asset management and financial services
- Gain exposure to real estate, legal processes and lender operations
- Join a stable, growing organisation with national reach
- Work in a structured but varied role with genuine responsibility
Applications are reviewed on a rolling basis and may close early.
Property Assistant in Devon employer: GradBay
Join a national property and asset management organisation that prioritises employee growth and development, offering full training and clear progression pathways in the dynamic UK property and financial services sector. With a hybrid working model based in Exeter, you will enjoy a supportive work culture, competitive salary, and generous holiday allowance, all while engaging with diverse stakeholders in a fast-paced environment. This is an excellent opportunity for those looking to build a meaningful career with a stable and growing company.
StudySmarter Expert Advice🤫
We think this is how you could land Property Assistant in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the property and asset management sector. Attend local events or join online forums to connect with industry professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your skills can contribute. Practise common interview questions so you can showcase your confidence and communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Property Assistant role. Plus, it’s the best way to stay updated on new opportunities and get noticed by our hiring team.
We think you need these skills to ace Property Assistant in Devon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Property Assistant role. Highlight any relevant experience in administration, customer service, or finance, even if it’s not directly related to property.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. Be sure to mention your organisational skills and ability to handle multiple cases.
Showcase Your Communication Skills:Since you'll be dealing with various stakeholders, emphasise your written and verbal communication skills. Give examples of how you've effectively communicated in past roles, especially in sensitive situations.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at GradBay
✨Know Your Property Basics
Even though no property experience is required, it’s a good idea to brush up on some basic property terminology and concepts. This will show your enthusiasm for the role and help you communicate more effectively during the interview.
✨Showcase Your Communication Skills
As a Property Case Handler, you'll be dealing with various stakeholders. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will demonstrate your ability to handle sensitive matters professionally.
✨Demonstrate Organisational Skills
With multiple cases to manage, organisation is key. Think of specific instances where you’ve juggled multiple tasks or projects. Highlight your methods for staying organised and meeting deadlines, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the training process, team dynamics, or what success looks like in this position. This shows your genuine interest and helps you assess if the company is the right fit for you.
