Registered Care Manager

· Implement quality assurance initiatives and maintain satisfactory standards with social care regulators and local authorities.

· Managing and promoting new business to grow and enhance the business through – Suffolk County Council (SCC), Essex County Council, and the private sector.

· Attend SCC contract Meetings and regular staff meetings.

· Overseeing consistency with Carers Hours / staffing levels.

· Audit care systems regarding care plans, risk assessments, carers notes, medication and new paperwork to be completed in a timely manner.

· Provide improvement, independence, and choice for service users, making sure they are treated with dignity at all times.

· Develop a culture of continuous quality improvement using the framework of clinical governance.

· Collaborate with HR team to ensure all staff are annually appraised and that the required standards of performance are being achieved.

· Manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy.

· Ensure the company and its processes are fully compliant with the Mental Capacity Act.

· Understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the company complies with Essential Standards of Quality and Safety.

· To liase with and cooperate with CQC and SCC inspections and when involved with safeguarding.

· Have a full understanding of all the company’s policies and procedures and ensure that all these policies are always followed.

Must have access to a car and driving licence.

• Must have an NVQ Level 5 Diploma in Leadership for Health & Social Care or equivalent, or is working towards it.

• Experience setting up a new branch. Eg for funding and other key elements of generating business.

• Strong leadership skills; ability to delegate tasks and manage a team while also being involved.

• Excellent communication, documentation and interpersonal skills.

• Ability to allocate resources effectively and have good financial management.

• Good knowledge of regulatory frameworks and compliance standards applying to adult social care.

• Ability to manage and motivate staff effectively.

• Strong problem-solving and decision-making abilities with challenges that may arise in the delivery of care services while remaining calm.

• Good time-management skills and organisational skills to meet the needs of clients and maintain smooth operations of the company.

• Good knowledge of person-centred care and experience of implementing this.

• Provide ongoing training and support for care staff and be up-to-date with industry developments.

• Good IT skills.

• Ability to commute between Colchester office on a daily basis, and Suffolk for assessments., · Previous experience in a manager role within the healthcare industry.

· Knowledge of health and social care practices and regulations.

· Strong organisational and time-management skills.

· Excellent communicator, an active listener and good documentation.

· Empathetic, dedicated and compassionate for customer and their families.

· Proficiency in using computer software for scheduling and record-keeping.

· Strong ability to learn, resilient and adaptable to new challenges.

• Annual leave

• Canteen

• Discounted or free food

• Employee discount

• Free parking

• Referral programme

• Sick pay, Excellent technology to support seamless, cost-effective and time-efficient working environment. – free laptop, phone device, tablet.

• 26 days paid annual leave.

• A supportive team that embraces diversity and inclusivity.

• Paid mileage.

• Train the Trainer programme.

• Regular check-in with Directors for support and wellbeing.

• Flexibility.

• Discounts for lunch in cafeteria.

• Access to Blue Light Card., Job Types: Full-time, Permanent

Pay: £38,000.00-£45,000.00 per year

Benefits:

• Canteen

• Discounted or free food

• Employee discount

• Free parking

• Referral programme

• Sick pay

Schedule:

• 8 hour shift

• Monday to Friday