Care Coordinator

Care Coordinator

Colchester Full-Time 28800 - 42000 £ / year (est.)
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At a Glance

  • Tasks: Coordinate care services, manage schedules, and support care staff to ensure quality service delivery.
  • Company: Join a dedicated team focused on providing compassionate care in the community.
  • Benefits: Enjoy flexible hours, paid shadow shifts, free DBS, and 28 days of paid leave.
  • Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
  • Qualifications: NVQ Level 3 in Health & Social Care required; experience in care coordination preferred.
  • Other info: Opportunities for career progression and access to training programs available.

The predicted salary is between 28800 - 42000 £ per year.

The Care Coordinator’s role is pivotal in ensuring the efficiency and quality of our care services. You will be based in our Colchester Office with monitoring carers and maintain service user’s care plans and will also be involved in visiting our service users in Suffolk for assessments, spot checks etc. from time to time., * Develop and manage rota/schedule for service users, ensuring their needs are met efficiently.

  • Supervise, support, and motivate care staff to ensure they provide compassionate, reliable, and high-quality care services to service users.

  • Maintain compliance with regulatory standards and company policies to uphold quality care delivery.

  • Assist the Registered Manager in managing and delivering high quality care in compliance with company procedures and policies.

  • Picking up new care packages, conducting assessments of new packages to identify the needs, preferences, and any specific requirements of service users to ensure person centered care.

  • Collaborate with service users and their families to develop care plans that address individual needs and preferences while promoting independence and dignity.

  • Regularly review and evaluate care plans and making adjustments as needed ie. Visiting times, medication auditing etc.

  • Be involved with call monitoring.

  • Facilitate training and development opportunities for care staff to enhance their skills and knowledge.

  • Maintain accurate and up-to-date records of customer care, staff schedules, and any incidents or changes in care plans.

  • Represent service users to ensure their voices are heard and their needs are met.

Valid driving license with access to own car.

  • 1 year experience in domiciliary care.

  • Minimum qualification of NVQ Level 3 in Health & Social Care or equivalent health care management experience.

  • Ability to also commute to Suffolk occasionally.

Benefits of working with us, * Ability to commute to Suffolk occasionally for client assessments.

  • Previous experience in a care coordination role or a similar position within the healthcare industry.

  • Knowledge of health and social care practices and CQC and other regulations.

  • Strong organisational and time-management skills.

  • Excellent communicator an active listener and a good team worker.

  • Empathetic, dedicated and compassionate for customer and their families.

  • Proficiency in using computer software for scheduling and record-keeping.

  • Flexibility to work alongside schedule changes including weekends on a pro-rota basis.

  • Ability to adapt to new challenges, a learning attitude and resilience.

  • A commitment to promoting dignity, respect, and independence for customers.

  • Possess a minimum qualification of NVQ Level 3 in Health & Social Care and be willing to work towards the NVQ Level 5.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

  • Flexibility.

  • Paid Shadow Shift.

  • Free DBS cost.

  • Free access to Blue Light Card.

  • 28 days paid annual leave.

  • Free uniform.

  • Paid mileage.

  • Regular wellbeing check in.

  • Excellent technology to support seamless, cost-effective and time-efficient working environment.

  • Access to support and mentoring from our supportive team.

  • Access to skill development for career development and personal growth.

  • Access for Train the Trainer Programme.

  • Opportunities for Career Progression to Deputy Manager or Registered Care Manager.

  • Access to support and mentoring from our supportive team.

  • Excellent technology to support seamless, cost-effective and time-efficient working environment.

  • Referral Programmes.

Care Coordinator employer: GraceAge Care Ltd

At our Colchester Office, we pride ourselves on being an exceptional employer that values the well-being and growth of our Care Coordinators. With a strong focus on employee development, we offer comprehensive training opportunities, including access to our Train the Trainer Programme, and a supportive work culture that encourages collaboration and compassion. Enjoy benefits such as flexible working arrangements, 28 days of paid annual leave, and regular well-being check-ins, all while making a meaningful impact in the lives of our service users across Suffolk.
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Contact Detail:

GraceAge Care Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Coordinator

✨Tip Number 1

Familiarize yourself with the specific care regulations and standards in the UK, especially those set by the CQC. This knowledge will not only help you in interviews but also demonstrate your commitment to high-quality care.

✨Tip Number 2

Highlight any previous experience you have in managing care staff or coordinating care services. Be ready to share specific examples of how you've motivated teams or improved care delivery in past roles.

✨Tip Number 3

Showcase your organizational skills by discussing how you manage schedules and care plans. Being able to articulate your approach to maintaining compliance and adapting to changes will set you apart.

✨Tip Number 4

Demonstrate your empathy and communication skills during interactions with our team. Being able to connect with service users and their families is crucial, so share any relevant experiences that highlight these qualities.

We think you need these skills to ace Care Coordinator

Care Coordination
Knowledge of Health and Social Care Practices
CQC Regulations
Organisational Skills
Time Management
Communication Skills
Active Listening
Teamwork
Empathy
Compassion
Record-Keeping Proficiency
Scheduling Software Proficiency
Flexibility
Adaptability
Commitment to Dignity and Independence
NVQ Level 3 in Health & Social Care
Driving License
Experience in Domiciliary Care

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Care Coordinator position. Understand the key responsibilities, such as managing care plans and supervising staff, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in domiciliary care or similar roles. Mention specific examples of how you've managed care services or supported care staff to demonstrate your suitability for the position.

Showcase Your Qualifications: Clearly state your qualifications, especially your NVQ Level 3 in Health & Social Care. If you are working towards NVQ Level 5, mention this as well to show your commitment to professional development.

Personalize Your Application: Address your application to the hiring manager if possible, and express your passion for providing compassionate care. Share your understanding of the importance of dignity and respect in care services to connect with the company's values.

How to prepare for a job interview at GraceAge Care Ltd

✨Show Your Compassion

As a Care Coordinator, empathy is key. Be prepared to share examples of how you've demonstrated compassion in your previous roles, especially when working with service users and their families.

✨Highlight Your Organizational Skills

Discuss your experience with managing schedules and care plans. Provide specific instances where your organizational skills led to improved care delivery or efficiency.

✨Demonstrate Knowledge of Regulations

Familiarize yourself with CQC standards and other relevant regulations. Be ready to discuss how you have ensured compliance in past positions and how you would uphold these standards in this role.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities. Think about potential challenges you might face as a Care Coordinator and how you would address them, particularly in relation to service user needs and staff management.

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