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- Tasks: Support training administration and provide guidance to learners and employers.
- Company: Join a friendly team at the Alliance Training Centre in Tonbridge.
- Benefits: Enjoy 26 days annual leave, birthday leave, and a pension scheme.
- Why this job: Make a difference in education while developing your skills in a supportive environment.
- Qualifications: Computer literacy and strong organisational skills are essential.
- Other info: Hybrid working model with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Do you have excellent attention to detail? Do you have great organisational skills? If yes, then this is the role for you. We are looking for a Training Advisor to join our friendly team at the Alliance Training Centre located in Tonbridge, Kent. This is a fantastic opportunity for someone to support our training administration processes within the Training Centre and contribute to the effective support of the Alliance's employer and customer facing services.
Benefits:
- 26 days annual leave plus 8 bank holidays
- Employer and employee contribution pension scheme
- Birthday leave so you can have a day off for your birthday dedicated to you and your well being
- Regular access to internal and external learning and development opportunities
- A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity
- Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources
- Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
- A dedicated mental health First Aider to support your mental well being
Main duties:
- To register, record, input and maintain learner and qualification information as directed by the line manager.
- To promote the Alliance's training and offer initial advice and guidance to learners and employers.
- Support the pre-enrolment processes such as arranging initial assessment, completing learner eligibility checks and funding documentation collection.
- To support the administration of the Alliance's learner and employer initiatives including customer satisfaction surveying and undertaking operational needs analyses.
- To support the Training Centre administration with processing salary claims, expenses and student loan processes.
- To support tutor and assessor recruitment as required.
Essential Criteria:
- Evidence of computer literacy - experience of using Microsoft Office 365, spreadsheets and CRM databases.
- Fast and accurate data entry skills.
- Good verbal and written communication skills in order to liaise and provide information to a wide range of people internally and to external partners.
- To produce written documentation to a high standard.
- Ability to work to deadlines, sometimes under pressure.
- Good organisational skills and a methodical approach to tasks.
- Demonstrable experience of working in a busy office.
This role has a hybrid working arrangement where you will be required to work from our office 2 days a week and the other 3 days working from home. Hours per week: 35 (9.00am to 5.00pm). Weeks per year: 52.
The Alliance is committed to safeguarding and promoting the welfare of children and young people. It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedures to continuously promote a culture of safeguarding across the whole organisation. The charity is committed to safeguarding and promoting the welfare of children and equal opportunities in employment.
Seniority level: Entry level. Employment type: Full-time. Job function: Education. Industries: Education.
Training Advisor in Tonbridge employer: Grace Street Tap
Contact Detail:
Grace Street Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Advisor in Tonbridge
✨Tip Number 1
Get to know the company! Research the Alliance Training Centre and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to training administration and organisational skills. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Alliance Training Centre team.
We think you need these skills to ace Training Advisor in Tonbridge
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're filling out your application, make sure to highlight your attention to detail. We love candidates who can spot the little things, so mention any relevant experience where you've had to be meticulous.
Organise Your Application: Just like in the role, organisation is key! Structure your application clearly, using headings and bullet points where necessary. This makes it easier for us to see your skills and experience at a glance.
Tailor Your Written Communication: Make sure your written communication is top-notch. Use clear and concise language, and don’t forget to proofread! We’re looking for someone who can produce high-quality documentation, so let that shine through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Grace Street Tap
✨Know Your Stuff
Before the interview, make sure you understand the role of a Training Advisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like learner registration and administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires great organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, especially in a busy office environment.
✨Communicate Clearly
Good verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about the team or the training processes, as this shows your engagement and willingness to learn.
✨Emphasise Your Tech Savvy
The job mentions the need for computer literacy, particularly with Microsoft Office 365 and CRM databases. Brush up on these tools before the interview and be prepared to discuss any relevant experience you have. If you can share specific examples of how you've used these tools effectively, it will definitely work in your favour.
