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- Tasks: Support childcare and education settings with essential administration tasks.
- Company: Join the Early Years Alliance, one of England's largest voluntary providers.
- Benefits: Enjoy 26 days annual leave, birthday leave, and a generous pension scheme.
- Why this job: Make a real difference in children's lives while working flexibly in a supportive environment.
- Qualifications: Experience in administration, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: Hybrid role with 2 days in Leicester office; virtual interviews via Microsoft Teams.
The predicted salary is between 20925 - 23872 £ per year.
We are looking for a skilled and experienced administrator to join our team within Children's Services. The role will provide high-quality support to our childcare and education settings across England in a demanding but rewarding environment.
The Early Years Alliance is one of England's largest voluntary providers. We are keen for an enthusiastic and like-minded individual to be part of our journey. Join us in this exciting role and make your next adventure with the Early Years Alliance.
This opportunity will provide essential administration support to a portfolio of children's childcare and education settings. This is a hybrid role with 2 days based at our Leicester office. You will be working collaboratively with settings and a team that works across the whole of England. Excellent written and oral communication skills, adaptability, and a proactive approach are a must for this role.
If you need or want to work flexibly, come and talk to us to explore what is possible. If we can make it work for the Alliance, we can make it work for you.
What we offer:
- 26 days annual leave plus 8 bank holidays
- Birthday leave dedicated to your well-being
- A dedicated mental health First Aider to support your mental well-being
- Access to our Employee Assist programme, which includes 24/7 helpline access to confidential counselling sessions, plus discounts and well-being resources.
- A generous workplace pension scheme
- Extensive training and career progression planning, including access to our Learning Management System (LMS)
- Additional annual leave for long service
- Enhanced sickness pay and paid bereavement leave
- A Recruitment Referral Payment Scheme, offering up to £300 if someone you refer takes up a role in the charity.
- Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
Main Duties:
- Maintain, organise and develop office systems and deal with all basic operational enquiries.
- Provide a high standard of customer service to both internal and external stakeholders.
- Process recruitment requests, create interview schedules and upload necessary paperwork on EPLOY (recruitment system).
- Take minutes and support the administration of meetings.
- Ensure the maintenance of accurate administrative records and submission of reports to meet required formats and deadlines.
Essential Criteria:
- Experience of providing administrative support in a busy function.
- Good customer service skills, including dealing effectively and courteously with telephone calls, emails, and written correspondence.
- Ability to maintain appropriate records and experience of collecting, collating, and presenting statistical information.
- Experience of taking minutes and/or notes at meetings.
- Ability to use Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Internet Explorer or equivalent, and a cloud-based storage system.
Once established in the role, there is an option for a hybrid-working arrangement consisting of 2 days in the office and 3 days at home. This is a rolling advert; candidates will be considered as applications are received.
Please note our virtual interviews take place via Microsoft Teams; you may need to download this prior to your interview.
The Alliance is committed to safeguarding and promoting the welfare of children and young people. All staff must share this commitment and follow the prescribed policy and procedures to continuously promote a culture of safeguarding across the whole organisation.
The charity is committed to safeguarding and promoting the welfare of children and equal opportunities in employment.
Children\'s Services Administrator employer: Grace Street Tap
Contact Detail:
Grace Street Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children\'s Services Administrator
✨Tip Number 1
Familiarise yourself with the Early Years Alliance and its mission. Understanding their values and goals will help you align your responses during the interview, showcasing your passion for children's services.
✨Tip Number 2
Prepare examples of your previous administrative experience, particularly in busy environments. Highlight specific situations where you provided excellent customer service or managed multiple tasks effectively.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, as these are essential for the role. Consider creating a sample report or document to demonstrate your proficiency during the interview.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role involves dealing with various stakeholders, being able to articulate your thoughts clearly will be crucial in making a positive impression.
We think you need these skills to ace Children\'s Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in busy environments. Emphasise your customer service skills and any experience you have with Microsoft Office and data management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for children's services and your understanding of the role. Mention specific examples of how your skills align with the job requirements, such as your ability to maintain records and provide excellent customer service.
Highlight Relevant Experience: In your application, focus on your previous roles that involved administrative support, especially those that required taking minutes or managing recruitment processes. Use bullet points to make this information clear and easy to read.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Grace Street Tap
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administrative roles. Highlight specific examples where you maintained office systems, processed recruitment requests, or managed customer service inquiries effectively.
✨Demonstrate Communication Proficiency
Since excellent written and oral communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing a few examples of how you've successfully communicated with stakeholders in the past.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is required, ensure you're comfortable using Word, Excel, PowerPoint, and Outlook. You might be asked to demonstrate your skills or discuss how you've used these tools in previous roles.
✨Understand the Organisation's Mission
Research the Early Years Alliance and its commitment to safeguarding children. Be ready to express why you're passionate about working in children's services and how you can contribute to their mission.
