CRM Lead: AI Personalisation for iGaming in Manchester

CRM Lead: AI Personalisation for iGaming in Manchester

Manchester Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Grace Media

At a Glance

  • Tasks: Lead CRM strategies using AI to enhance player interactions in iGaming.
  • Company: Grace Media, a dynamic company based in Manchester.
  • Benefits: Competitive salary, career growth, and a vibrant work culture.
  • Other info: Opportunity to make a real impact in a fast-paced industry.
  • Why this job: Join a forward-thinking team and shape the future of iGaming with AI.
  • Qualifications: Proven experience in iGaming and strong leadership skills.

The predicted salary is between 50000 - 65000 £ per year.

Grace Media, located in Manchester, is seeking a CRM Manager with proven experience in iGaming to design and execute effective CRM strategies for both casino and sportsbook products. The role includes leveraging AI to enhance customer interactions and ensuring compliance with UKGC regulations.

You will lead a team, ensuring the best practices in player communication, while also analyzing key metrics to drive ROI. Strong leadership and communication skills are vital for success in this position.

CRM Lead: AI Personalisation for iGaming in Manchester employer: Grace Media

Grace Media is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Manchester. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers. Our commitment to leveraging cutting-edge AI technology in the iGaming sector not only enhances customer experiences but also positions our employees at the forefront of industry advancements, making it a truly rewarding place to work.

Grace Media

Contact Details:

Grace Media Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Lead: AI Personalisation for iGaming in Manchester

Tip Number 1

Network like a pro! Reach out to folks in the iGaming industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your CRM strategies and AI projects. This will help you stand out and demonstrate your expertise.

Tip Number 3

Practice makes perfect! Get ready for interviews by rehearsing common questions and preparing examples of how you've led teams and driven ROI in past roles.

Tip Number 4

Apply through our website! We make it easy for you to showcase your talents directly to us, so don’t miss out on the chance to land that dream job with Grace Media.

We think you need these skills to ace CRM Lead: AI Personalisation for iGaming in Manchester

CRM Strategy Development
iGaming Experience
AI Integration
UKGC Compliance
Team Leadership
Player Communication Best Practices
Data Analysis

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your proven experience in iGaming. We want to see how you've designed and executed CRM strategies before, especially for casino and sportsbook products. This is your chance to shine!

Get Technical with AI:Since this role involves leveraging AI for customer interactions, don’t shy away from discussing any relevant tech skills or projects. We love seeing how you can use AI to enhance player communication and engagement.

Leadership Matters:As a CRM Lead, you'll be guiding a team, so it's crucial to showcase your leadership and communication skills. Share examples of how you've led teams in the past and the impact it had on your projects.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!

How to prepare for a job interview at Grace Media

Know Your iGaming Stuff

Make sure you brush up on your knowledge of the iGaming industry, especially around CRM strategies for casino and sportsbook products. Familiarise yourself with current trends and regulations, particularly those set by the UKGC, so you can speak confidently about how you would navigate these in your role.

Show Off Your AI Skills

Since this role involves leveraging AI for personalisation, be prepared to discuss specific examples of how you've used AI in previous roles. Think about metrics you've improved or customer interactions you've enhanced through AI-driven strategies, and be ready to share these insights during the interview.

Leadership is Key

As a CRM Lead, you'll need to demonstrate strong leadership skills. Prepare to talk about your experience leading teams, how you motivate others, and any successful projects you've managed. Use examples that highlight your ability to foster collaboration and drive results.

Metrics Matter

Be ready to discuss how you've analysed key metrics in past roles to drive ROI. Bring specific examples of how you've used data to inform your CRM strategies and improve player communication. This will show that you understand the importance of data-driven decision-making in the iGaming sector.