At a Glance
- Tasks: Support Loss Adjusters in managing domestic property claims and progress them efficiently.
- Company: Established UK loss adjusting business with a focus on property operations.
- Benefits: Competitive salary, generous leave, private healthcare, and career development opportunities.
- Other info: Opportunity for career progression and technical knowledge growth in a supportive environment.
- Why this job: Gain hands-on experience in property claims while working from home and developing your skills.
- Qualifications: 2+ years in property claims handling and strong communication skills.
The predicted salary is between 26400 - 32000 £ per year.
Adjusting Technician - Property
Overview
We are working with one of the UK's established loss adjusting businesses, which is continuing to develop its property operation.
- They are looking for an experienced Adjusting Technician to support a team of Property Loss Adjusters.
The role is home based and involves working alongside the Adjusters to help manage and progress a varied portfolio of domestic property claims.
- The role involves supporting Loss Adjusters with the day to day management of property claims.
You will assist with claim investigations, gather and review relevant information, prepare reports and correspondence, manage actions and help ensure claims progress in line with client requirements and service levels.
- You will have responsibility for detailed triaging of claims at the front end, identifying actions required and progressing claims where appropriate.
The role also involves managing elements of the Adjusters' caseload, planning upcoming activity and maintaining regular contact with policyholders, brokers, suppliers and clients.
- The business has a broad Property operation and scope for progression, with the opportunity to develop your technical knowledge of property claims and take on more complex tasks and decision making as your experience develops.
Role Responsibilities
- Supporting Loss Adjusters with the management and progression of domestic property claims.
- Reviewing and managing the Loss Adjusters' diaries to help plan upcoming appointments, tasks and deadlines.
- Identifying actions required on claims and progressing these where appropriate.
- Managing specific claims within Work In Progress to support the Adjusters' caseloads and develop your own technical experience.
- Preparing, drafting and formatting reports, letters, schedules and claim updates.
- Gathering and reviewing documentation and evidence to support claim investigations.
- Maintaining accurate and timely records across claims systems and case management platforms.
- Handling inbound calls to the adjusting team and providing updates or assistance where appropriate.
- Contacting policyholders, brokers, suppliers and clients to arrange appointments, gather information and progress claims.
- Managing customer expectations and maintaining clear communication throughout the claim.
- Working closely with Loss Adjusters to understand claim requirements, priorities and technical considerations.
- Progressing claims towards timely conclusions in line with client guidelines and service requirements.
- Identifying opportunities to improve the efficiency of claim progression and Adjuster support.
Experience
- Previous experience in property claims handling.
- Minimum 2 years' claims handling experience within the domestic insurance sector
- Experience working alongside Property Loss Adjusters would be advantageous.
- Good understanding of the property claims lifecycle and domestic insurance claims.
- Comfortable reviewing claim information, identifying actions and progressing claims towards a conclusion.
- Good problem solving and decision-making skills.
- Confident verbal and written communication skills.
- Good time management and organisation skills.
- IT literate and comfortable working across claims systems and case management platforms.
Career Development & Package
The role provides the opportunity to develop your technical knowledge of property claims while working closely with experienced Loss Adjusters.
As your knowledge and experience develops, there is scope to take on more complex tasks, greater responsibility and further decision making within the claims process.
The wider Property operation also provides opportunities to develop your career within loss adjusting, with progression available as your technical experience grows.
The role is home based and offers a salary of £26,400 to £32,000 depending upon experience and qualifications.
The package includes a discretionary company bonus, 25 days annual leave rising to 27 days after 3 years and 30 days after 5 years, an additional day off for your birthday, 5% contributory pension, private healthcare, death in service, long service awards, enhanced family and sick pay, cycle to work scheme, 24/7 GP access, holiday purchase scheme and career development opportunities
Property Adjusting Technician employer: Grace Fredericks Recruitment
Join a leading UK loss assessing business that prioritises employee well-being and professional growth. With a hybrid working model based in London and the Home Counties, you will enjoy a supportive work culture that values autonomy and offers competitive salaries along with bonuses. This role not only allows you to leverage your existing skills but also provides opportunities for career advancement in a dynamic and rewarding environment.
Contact Details:
Grace Fredericks Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Adjusting Technician
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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We think you need these skills to ace Property Adjusting Technician
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Grace Fredericks Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Grace Fredericks Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Grace Fredericks Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Grace Fredericks Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Grace Fredericks Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Grace Fredericks Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.