At a Glance
- Tasks: Bridge commercial and technical teams, providing expert solutions in live video production.
- Company: Join Grabyo, a leader in cloud-native video production with a dynamic culture.
- Benefits: Competitive pay, equity opportunities, and career development in a fast-growing company.
- Other info: Hybrid work model with a vibrant team and exciting industry trends.
- Why this job: Shape the future of live streaming and work with top brands in sports and media.
- Qualifications: 3-5 years in live video production; strong technical knowledge of video protocols and cloud infrastructure.
The predicted salary is between 50000 - 65000 £ per year.
Reports to: VP Technology Solutions & Partnerships
Department: Commercial
Location: London, UK (Hybrid - 2 days in the office per week)
Role Overview
As a Sales Engineer, your role is to provide a bridge between the commercial teams at Grabyo and the product & engineering teams. You need to become an expert on the technical platform and will act as a surrogate for engineers in the field with customers. You are the technical authority in the room. You aren't just giving a slide deck; you are architecting cloud production and social video workflows. You will bridge the gap between our commercial teams and the product/engineering squads, acting as a "field engineer" who understands the nuances of live production, remote solutions, signal flow, latency, and cloud infrastructure. You will become an expert on the Grabyo platform, capable of troubleshooting complex live ingest scenarios and demonstrating how cloud production outperforms traditional on-prem hardware and software setups. Working closely with the Sales and Support teams, you will be able to provide in-depth demos for important technical representatives at any customer or prospect. The SE will also need to stay informed about the video industry, and cloud production news and competition, in particular.
Key Responsibilities
- Technical Solutioning & Demos: Lead high-stakes technical demonstrations that focus on live production, audio mixing, and remote contribution across a range of live formats from alt-casting to event production and multi-platform streaming in the cloud. Understand customers' current and future technical requirements to present viable, production-grade solutions.
- Liaison & Product Strategy: Act as a technical liaison, translating "production-speak" from clients into actionable requirements for our Product and Engineering teams. Consult with the Product team to help prioritize the most commonly requested features for the Grabyo product roadmap. Work with the Partnerships lead to identify technology solutions that advance platform capabilities and commercial opportunities. Stay ahead of industry trends like REMI (Remote Integration Model), AI-automated production, and IP contribution.
- Operational Excellence: Own the technical response for RFPs/RFIs, specifically addressing production features and set-up, in addition to other video workflow requirements. Serve as the Tier-2 technical escalation point for Grabyo clients, diagnosing issues related to bitrates, frame rates, and stream health and overall production quality and reliability.
Skills & Experience
- Production Expertise: 3–5 years of experience in Live Video Production, Broadcast Engineering, or Video Sales Engineering. You must understand the stakes of a "live" environment.
- Technical Knowledge: Deep understanding of video protocols (SRT, RTMP, HLS, DASH) and codecs (H.264/AVC, H.265/HEVC). Familiarity with cloud infrastructure (AWS) is preferred.
- Experience: with software-based vision mixers (e.g., vMix, OBS, Tricaster) or professional hardware switchers.
- Mindset: A fast learner with a passion for broadcast, digital, and social media; thrives in a high-energy, startup culture - someone who thrives under the pressure of live broadcasting.
- Communication: Ability to explain "Cloud Production" to a C-level executive while being able to argue "Bitrate vs. Quality" with a Master Control Room (MCR) engineer.
- Education: Bachelor’s degree in Broadcast Engineering, Media Technology, or Computer Science - degree preferred but not required.
- Language: Professional fluency in English.
Why Grabyo?
- Join a fast-growing leader in cloud video production at the forefront of live streaming, AI-enhanced tools, and digital content monetisation.
- Play a key role in shaping our growth and global technical strategy.
- Work with a talented, collaborative, and innovative team in a dynamic environment.
- Competitive compensation, benefits, equity opportunities, and career development.
Please note: we cannot sponsor VISAs for this role so you must have a valid right to work in the UK.
About us
Grabyo is the leading cloud-native video platform built for live, social, and mobile. Our SaaS platform, powered by AWS infrastructure, removes the traditional complexities of professional video production and distribution. It empowers digital and broadcast teams to produce live broadcasts in the cloud, with integrated AI-tools in addition to live clipping, publishing and monetization for mobile, social and OTT. Grabyo is proud to work with over 100 premium sports, media, and entertainment brands worldwide, including UFC, WWE, SailGP, The FA, Sky, Globo, F1, CNN, Real Madrid, and FC Barcelona. With staff located in EMEA, the Americas & APAC, Grabyo is driving the future of cloud video production.
Sales Engineer in London employer: Grabyo
Grabyo is an exceptional employer, offering a dynamic and collaborative work culture that thrives on innovation and creativity in the fast-paced world of cloud video production. With competitive compensation, comprehensive benefits, and ample opportunities for career development, employees are empowered to grow their skills while working alongside industry leaders on cutting-edge technology. Located in London, the hybrid work model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding employment in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer in London
✨Tip Number 1
Get to know the company inside out! Research Grabyo's products, recent projects, and industry trends. This will help you speak their language during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical demos! Since you'll be leading high-stakes presentations, make sure you can confidently showcase your knowledge of live production and cloud solutions. Use mock scenarios to refine your pitch.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and really want to be part of the Grabyo team.
We think you need these skills to ace Sales Engineer in London
Some tips for your application 🫡
Know Your Stuff:Make sure you really understand the technical aspects of the role. Brush up on video protocols and cloud production concepts so you can showcase your expertise in your application.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor them to highlight your experience in live video production and how it relates to the responsibilities listed in the job description.
Show Your Passion:Let your enthusiasm for the industry shine through! Mention any relevant projects or experiences that demonstrate your love for broadcast, digital media, and cloud technology.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people at Grabyo!
How to prepare for a job interview at Grabyo
✨Know Your Tech Inside Out
As a Sales Engineer, you need to be the technical authority in the room. Make sure you understand the Grabyo platform thoroughly, including its features and how it compares to competitors. Brush up on video protocols and cloud infrastructure so you can confidently discuss technical solutions during your interview.
✨Prepare for Technical Demos
Since leading high-stakes technical demonstrations is a key part of the role, practice presenting complex concepts clearly and engagingly. Create mock demos that showcase your ability to explain live production workflows and troubleshoot common issues. This will help you stand out as a candidate who can effectively communicate with both commercial teams and clients.
✨Stay Updated on Industry Trends
Grabyo operates in a fast-paced environment, so being informed about the latest trends in video production and cloud technology is crucial. Research topics like REMI and AI-automated production, and be ready to discuss how these trends could impact Grabyo's offerings. This shows your passion for the industry and your commitment to staying ahead.
✨Practice Your Communication Skills
You’ll need to explain complex technical concepts to various audiences, from C-level executives to engineers. Practice articulating your thoughts clearly and concisely. Consider role-playing with a friend or mentor to simulate the interview environment, focusing on how you would translate 'production-speak' into actionable insights for different stakeholders.
