At a Glance
- Tasks: Bridge commercial and technical teams, providing expert solutions in live video production.
- Company: Grabyo, a leader in cloud video production with a dynamic culture.
- Benefits: Competitive pay, equity opportunities, and career development in a fast-growing company.
- Other info: Hybrid work model with a talented, collaborative team.
- Why this job: Shape the future of live streaming and work with cutting-edge technology.
- Qualifications: 3-5 years in live video production; strong technical knowledge and communication skills.
The predicted salary is between 50000 - 70000 £ per year.
Reports to: VP Technology Solutions & Partnerships
Department: Commercial
Location: London, UK (Hybrid - 2 days in the office per week)
Role Overview
As a Sales Engineer, your role is to provide a bridge between the commercial teams at Grabyo and the product & engineering teams. You need to become an expert on the technical platform and will act as a surrogate for engineers in the field with customers. You are the technical authority in the room. You aren't just giving a slide deck; you are architecting cloud production and social video workflows. You will bridge the gap between our commercial teams and the product/engineering squads, acting as a 'field engineer' who understands the nuances of live production, remote solutions, signal flow, latency, and cloud infrastructure. You will become an expert on the Grabyo platform, capable of troubleshooting complex live ingest scenarios and demonstrating how cloud production outperforms traditional on-prem hardware and software setups. Working closely with the Sales and Support teams, you will be able to provide in-depth demos for important technical representatives at any customer or prospect. The SE will also need to stay informed about the video industry, and cloud production news and competition, in particular.
Key Responsibilities
- Technical Solutioning & Demos: Lead high-stakes technical demonstrations that focus on live production, audio mixing, and remote contribution across a range of live formats from alt-casting to event production and multi-platform streaming in the cloud. Understand customers' current and future technical requirements to present viable, production-grade solutions. Research competitors’ products and technical platforms to clearly articulate Grabyo’s advantages and challenges in the field.
- Liaison & Product Strategy: Act as a technical liaison, translating 'production-speak' from clients into actionable requirements for our Product and Engineering teams. Consult with the Product team to help prioritize the most commonly requested features for the Grabyo product roadmap. Work with the Partnerships lead to identify technology solutions that advance platform capabilities and commercial opportunities. Stay ahead of industry trends like REMI (Remote Integration Model), AI-automated production, and IP contribution.
- Operational Excellence: Own the technical response for RFPs/RFIs, specifically addressing production features and set-up, in addition to other video workflow requirements. Serve as the Tier-2 technical escalation point for Grabyo clients, diagnosing issues related to bitrates, frame rates, and stream health and overall production quality and reliability.
Skills & Experience
- Production Expertise: 3–5 years of experience in Live Video Production, Broadcast Engineering, or Video Sales Engineering. You must understand the stakes of a 'live' environment.
- Technical Knowledge: Deep understanding of video protocols (SRT, RTMP, HLS, DASH) and codecs (H.264/AVC, H.265/HEVC). Familiarity with cloud infrastructure (AWS) is preferred. Experience with software-based vision mixers (e.g., vMix, OBS, Tricaster) or professional hardware switchers.
- Mindset: A fast learner with a passion for broadcast, digital, and social media; thrives in a high-energy, startup culture - someone who thrives under the pressure of live broadcasting.
- Communication: Ability to explain 'Cloud Production' to a C-level executive while being able to argue 'Bitrate vs. Quality' with a Master Control Room (MCR) engineer.
- Education: Bachelor’s degree in Broadcast Engineering, Media Technology, or Computer Science - degree preferred but not required.
- Language: Professional fluency in English.
Benefits
- Join a fast-growing leader in cloud video production at the forefront of live streaming, AI-enhanced tools, and digital content monetisation.
- Play a key role in shaping our growth and global technical strategy.
- Work with a talented, collaborative, and innovative team in a dynamic environment.
- Competitive compensation, benefits, equity opportunities, and career development.
Please note: we cannot sponsor VISAs for this role so you must have a valid right to work in the UK.
Sales Engineer employer: Grabyo Limited
At Grabyo, we pride ourselves on being a leading innovator in cloud video production, offering our Sales Engineers the opportunity to work at the cutting edge of live streaming technology. Our hybrid work model fosters a collaborative and dynamic environment, where you can thrive alongside a talented team while enjoying competitive compensation and career development opportunities. Join us in London to shape the future of digital content monetisation and be part of a culture that values creativity, technical expertise, and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer
✨Tip Number 1
Get to know the company inside out! Research Grabyo's products, recent projects, and industry trends. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical demos! Since you'll be leading high-stakes presentations, make sure you can confidently explain complex concepts like cloud production and video protocols. The more prepared you are, the better you'll perform.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Grabyo team and ready to dive into the exciting world of live video production.
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Know Your Stuff:Before you start writing your application, make sure you really understand the role of a Sales Engineer. Dive into the job description and highlight the key skills and experiences that match your background. We want to see how you can bridge the gap between commercial and technical teams!
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific requirements of the role. Use the language from the job description to show us you’re the perfect fit for the Sales Engineer position at Grabyo.
Showcase Your Technical Skills:Make sure to highlight your technical expertise in live video production and cloud infrastructure. We’re looking for someone who can talk the talk and walk the walk, so don’t hold back on showcasing your knowledge of video protocols and production workflows!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen on joining our team at Grabyo!
How to prepare for a job interview at Grabyo Limited
✨Know Your Tech Inside Out
As a Sales Engineer, you need to be the technical authority in the room. Make sure you thoroughly understand Grabyo's platform and its advantages over competitors. Brush up on video protocols and cloud infrastructure so you can confidently discuss how they impact live production.
✨Master the Art of Demos
Prepare to lead high-stakes technical demonstrations. Practice presenting complex workflows clearly and concisely. Tailor your demos to highlight how Grabyo meets specific customer needs, showcasing your ability to translate technical jargon into relatable concepts.
✨Stay Ahead of Industry Trends
Keep yourself updated on the latest trends in video production and cloud technology. Familiarise yourself with concepts like REMI and AI-automated production. This knowledge will not only impress your interviewers but also show that you're passionate about the industry.
✨Communicate Effectively
You’ll need to explain technical concepts to both C-level executives and engineers. Practice articulating complex ideas in simple terms. Use examples from your past experiences to demonstrate your communication skills and how you've successfully bridged gaps between teams.
