At a Glance
- Tasks: Provide top-notch customer support to Dutch/Flemish speakers via phone, email, and chat.
- Company: Join the dynamic Booking.com support team in a vibrant international setting.
- Benefits: Enjoy fully paid relocation to Greece, competitive salary, and health insurance.
- Other info: Flexible shifts and opportunities for performance bonuses await you!
- Why this job: Experience life in Greece while growing your career in customer service.
- Qualifications: Fluency in Dutch/Flemish and previous customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking. com support team with fully paid relocation to Greece.
In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking. com's services.
This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece.
Key Responsibilities
- Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat.
- Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking. com services.
- Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty.
- Maintain accurate records of interactions and transactions in the company database.
- Collaborate with internal teams to improve service quality and customer experience.
- Stay updated on Booking. com products, policies, and procedures to provide accurate information.
- Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial.
- Previous customer service experience is preferred, ideally in travel or hospitality sectors.
- Excellent communication and interpersonal skills with a strong customer-oriented attitude.
- Ability to handle challenging situations professionally and calmly.
- Willingness to relocate to Greece with relocation expenses fully covered.
- Strong computer skills and ability to work with multiple software applications.
- Flexibility to work in shifts, including weekends and holidays, as needed.
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
We think you need these skills to ace Remote Dutch/Flemish Speaking CS For Booking.com - Paid Relocation To Greece in York
Fluency in Dutch/Flemish
Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Empathy
Attention to Detail
