At a Glance
- Tasks: Provide top-notch support to Irish-speaking customers via phone, email, and chat.
- Company: Join Mercier Consultancy MD and experience the vibrant culture of Bulgaria.
- Benefits: Competitive salary, fully paid relocation, monthly bonuses, and health insurance.
- Other info: Fully paid training and a dynamic team environment await you!
- Why this job: Make a real difference in customer service while exploring a new country.
- Qualifications: Experience in customer service and proficiency in CRM systems preferred.
Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria.
- Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries.
- Offer clear guidance on products and services, ensuring customers receive accurate and helpful information.
- Resolve customer issues and complaints with professionalism and a solution-oriented approach.
- Maintain meticulous records of customer interactions in the CRM system for quality assurance.
- Collaborate with colleagues and management to enhance service delivery and customer satisfaction.
- Stay informed about company offerings, promotions, and updates to provide insightful service.
Proficiency in English is highly beneficial. Experience in customer service, preferred in a call centre or support environment. Proficient in CRM systems and adept with standard office software. Willingness to relocate to Bulgaria and adapt to a new culture.
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
We think you need these skills to ace Remote Irish Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation in Woking
Customer Service
Irish Language Proficiency
Communication Skills
Problem-Solving Skills
CRM Systems Proficiency
Attention to Detail
Adaptability
