Remote Senior Business Consultant in Stoke-on-Trent

Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

We're looking for a Senior Business Consultant to play a pivotal role in delivering complex, high-impact transformation programmes for our customers. This is a senior, client-facing role where you'll operate as a trusted advisor to C-suite stakeholders, leading engagements from early discovery through to implementation and ongoing optimisation. You'll combine deep industry expertise with strategic thinking to help our customers unlock the full value of PEXA's platform. You'll also be a key internal leader - driving best practice, shaping delivery frameworks, and influencing the future direction of our product and services.

What You'll Be Doing

• Lead discovery and scoping engagements with senior stakeholders
• Deliver compelling, insight-led product demonstrations
• Shape business cases and value propositions alongside Product and Customer teams
• Lead detailed design workshops across customer processes and operating models
• Define scalable, robust solutions aligned to customer strategy
• Act as a senior liaison across stakeholders to guide complex transformation journeys
• Provide delivery assurance, managing risks and dependencies
• Drive continuous improvement and benefits realisation
• Align customer roadmaps with PEXA's evolving platform
• Feed market insights back into Product to influence roadmap direction
• Own end-to-end consulting engagements with a focus on quality and outcomes
• Mentor and support junior team members
• Contribute to the development of scalable delivery frameworks and methodologies
• Build strong, trust-based partnerships with customers

What You'll Bring

• Significant experience in the UK property industry (mortgage lending or conveyancing preferred)
• Hands-on experience working with conveyancing technology, such as provision of case management systems or managing conveyancing solutions within a conveyancing practice.
• 10+ years in consulting or advisory roles, delivering complex transformation programmes
• Proven experience delivering large-scale digital and operational transformation
• Strong pre-sales capability, including business case development and stakeholder influence
• Experience across end-to-end product lifecycle (delivery, implementation, support)
• Ability to lead and influence cross-functional teams
• Familiarity with Agile and Waterfall delivery methodologies
• Experience working with international teams is a plus

Key Skills

• Exceptional communication and stakeholder management skills
• Strategic thinker with strong analytical and problem-solving ability
• Comfortable navigating ambiguity in a fast-paced environment
• Highly organised with the ability to manage multiple priorities
• Customer-first mindset with a focus on delivering measurable value
• Confident representing PEXA externally and engaging with industry stakeholders

Benefits

• £80,000 - £90,000 a year
• Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time).
• Annual Leave Purchase: Option to purchase up to 1 working week of additional leave.
• Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time).
• Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice.
• Pension scheme (Aviva): 6% employer contribution, 4% employee contribution.
• Life Assurance: 4x basic salary.
• Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice.
• Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company.
• Critical Illness Cover: 1x basic salary.
• Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation.
• Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay.
• Enhanced Paternity Pay: Up to 4 weeks full pay.
• Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level.
• Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs.
• Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution.
• Office Space: Use of our PEXA office workspaces in Leeds and Thame.

Sounds like you? We at PEXA are ready so if this role sounds like you apply today.

Why become a PEXArian?

Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience.

Here's a snapshot of what your life at PEXA could look like:

• Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
• Your wellness: We care about your holistic wellbeing.
• Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.