At a Glance
- Tasks: Drive new business and manage client relationships in a dynamic B2B tech environment.
- Company: Fast-growing consultancy focused on data-driven solutions for the grocery and foodservice sectors.
- Benefits: Competitive salary, performance bonuses, hybrid work model, and home office support.
- Other info: Exciting growth opportunities in a collaborative and innovative workplace.
- Why this job: Be a key player in a thriving company and make an impact in the tech industry.
- Qualifications: Experience in B2B sales, strong communication skills, and familiarity with grocery market data.
The predicted salary is between 55000 - 55000 £ per year.
Client Account Manager - B2B Technology & Insights Consultancy Full Time | Permanent | Hybrid (Milton Keynes or London, 1-2 days/week)
Our client, a fast-growing B2B technology and insights consultancy serving the UK grocery wholesale, foodservice, and convenience retail sectors, is seeking a dynamic *** Client Account Manager *** to support their continued expansion.
With a strong emphasis on data-driven solutions and strategic consultancy, this role is key to both acquiring new business and strengthening existing client relationships across their innovative tech and research product portfolio.
The Client Account Manager Opportunity
This position plays a pivotal role in driving commercial growth and customer success.
Initially focused heavily on new business development (90%), the role will evolve over time into a more account-focused position (75% account management / 25% new business).
You'll lead the engagement and retention of supplier and wholesale clients, acting as a strategic partner and advocate for the company's data and insight solutions.
Client Account Manager - Key Responsibilities
- Proactively build and manage a pipeline of new business opportunities (solutions based) to meet quarterly and annual growth targets.
- Maintain and grow long-term client relationships, ensuring satisfaction, retention, and upsell opportunities.
- Own the renewal and contracting process for a defined group of subscribers.
- Collaborate with leadership on subscription pricing to ensure commercial viability.
- Maintain CRM records (Hub Spot) for subscribers and prospects to support communication and sales activity.
- Promote and sell the company's portfolio of products and services, including analytics platforms, consultancy, research, and NPD services.
- Champion new product development (NPD) internally to support go-to-market success via strategic focus, marketing, and event participation.
- Candidate Profile
The successful candidate will be
- Ideally an experienced B2B sales and account management professional with a strong understanding of the UK grocery, foodservice, and wholesale sectors.
- Skilled in both strategic thinking and hands-on execution, capable of managing multiple priorities in a high-growth environment.
- An exceptional communicator and negotiator, confident in presenting and selling complex data-led solutions.
- Commercially astute and numerate, with a track record of meeting and exceeding targets.
- Familiar with grocery market data platforms such as Circana, Nielsen, Kantar, Dunnhumby, or CGA.
- Adept at using CRM systems (e. g., Hub Spot) and data to inform decision-making and client strategy.
Compensation and Benefits
- Competitive base salary of up to / in the region of £55,000 per annum DOE
- Performance-based bonus of up to 20% of base salary per annum - realistic and achievable.
- Hybrid working model with office collaboration 1-2 days per week on average
- Laptop and home working allowance provided
- Reimbursement of out-of-pocket expenses
