At a Glance
- Tasks: Engage with member businesses, manage relationships, and drive membership value across the Central South region.
- Company: Join a leading professional membership body with a strong reputation.
- Benefits: Enjoy a competitive salary, flexible working, generous holiday, and health cover.
- Other info: Dynamic role with opportunities for professional growth and networking.
- Why this job: Make a real impact by supporting and connecting with diverse member businesses.
- Qualifications: Experience in membership engagement or account management is essential.
Regional Membership Manager for a well-recognised professional membership body covering the Central South region, which stretches from Somerset to Sussex and Hampshire to Oxfordshire, including Buckinghamshire, Dorset, Wiltshire, Berkshire, and Surrey.
Basic Salary: £49,000 plus Car or Car Allowance (12%), pension scheme (12.5% employer, 5% employee contributions), life assurance cover (4 x salary), income protection, 25 days holiday, private health cover, employer support volunteering policy, flexible work arrangements policy.
The Role: Represent the Association providing support and guidance to approximately 300 Member businesses within the Central South region to achieve regional retention and engagement targets, strengthen relationships, and reinforce the value of membership.
- Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member business in the region.
- Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
- Inspire regional Members to participate in and embrace Association's events and activities to encourage increased levels of engagement, interaction, and wider networking.
- Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
- Achieve regional retention revenue and member engagement targets to help meet overall strategic objectives.
- Act as Secretary to the Central South Regional Executive Committee (REC) and attend their meetings (3-4 annually) to provide guidance to the Officers ensuring Association's policies and objectives are managed appropriately.
- Provide support to the Central South regional Branch officers and attend meetings where reasonably possible.
- Attend events and exhibitions as required to professionally represent the Association to Members and the wider industry.
Person Specification:
- Excellent oral and written communication skills, able to communicate effectively with Members, stakeholders, and other influencers and organisations.
- Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues and proposals cogently and clearly.
- Confident in leading and understanding the needs and wants of senior management within Member businesses from multi-million turnover through to SME.
- Able to work collaboratively with colleagues across the organisation, to prioritise, and to act on initiative.
- Experience in presenting and communicating at senior/board level.
- Excellent CRM system skills and knowledge (preferably Salesforce).
- Understanding of the nuances and challenges faced by contracting businesses working within the building engineering/construction sector.
- Appreciation of the culture and dynamics of a member-led organisation, their members, and the interpersonal skills and ability to succeed within it.
To apply, please send your CV. Due to the volume of applications, we are only able to contact shortlisted candidates. If you have not heard from us within 10 working days, please consider your application unsuccessful on this occasion.
