At a Glance
- Tasks: Manage mid-market accounts, drive revenue growth, and enhance customer satisfaction through proactive engagement.
- Company: Sustainable Energy First, a consultancy focused on energy management and sustainability.
- Benefits: 25 days holiday, hybrid working, gym contribution, and private medical insurance.
- Other info: Diverse and inclusive culture where every voice is valued.
- Why this job: Join a mission-driven team making a positive impact on clients and the planet.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our purpose is inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients' carbon footprint.
The Role in a Nutshell:
- To grow, develop, and retain a profitable portfolio of mid-market customers through proactive, telephony-based account management.
- This role is responsible for driving revenue growth, enhancing customer satisfaction, and identifying new business opportunities through cross-selling and upselling.
- Manage a defined portfolio of mid-market customers, acting as their primary point of contact.
- Drive revenue growth by identifying and converting new business opportunities within existing and new accounts.
- Maintain accurate and timely records in the Salesforce system to support forecasting and pipeline visibility.
- Build strong, trust-based relationships through regular telephony-based engagement.
- Resolve customer queries, complaints, and issues efficiently and professionally.
- Prioritise customer engagement based on data insights and business value.
- Collaborate with internal teams (e.g. Operations, Sales Support) to ensure service excellence and data accuracy.
- Provide accurate sales forecasts on a daily and weekly basis.
Sales goals:
- Achievement of monthly revenue targets as defined by the business.
- Contribution to a £5 million annual revenue target through effective pipeline management.
- High levels of customer satisfaction and retention.
- Accurate Salesforce data to support business planning and reporting.
- Increased customer lifetime value through strategic account development.
Key ingredients for the role:
- Proven experience in a sales or account management environment.
- Strong negotiation, influencing, and communication skills.
- Commercially minded with a proactive approach to identifying opportunities.
- Proficient in Microsoft Office and Salesforce systems.
- Strong analytical and problem-solving skills.
- Ability to manage large datasets and extract actionable insights.
- Knowledge of the UK energy market and supplier propositions is desirable.
Salary: To be discussed at interview
Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service
Hybrid working (at least 2 days per week working from our Fulwood, Preston office)
Flexible working - including the ability to bank up to 5 extra days off per year
Gym contribution
Long service awards
Private Medical Insurance
Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
Simply Health scheme
EV Scheme
Inclusion and Belonging:
We believe that diversity is more than a commitment, it's at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you're ready to take the next step, then we look forward to hearing from you!
StudySmarter Expert Advice🤫
We think this is how you could land Remote Mid-Market Account Manager in Plymouth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Remote Mid-Market Account Manager at Grabjobs, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Grabjobs. Tailor your message to explain why you’re drawn to them and how you can contribute as a Remote Mid-Market Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Remote Mid-Market Account Manager in Plymouth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Grabjobs:When writing your cover letter, make sure to tailor your message specifically for Grabjobs. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Grabjobs
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Grabjobs that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Grabjobs that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Grabjobs’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
