At a Glance
- Tasks: Lead and grow key client relationships in the aviation sector, driving revenue and exceptional service.
- Company: Join AECOM, a global leader in infrastructure consulting with a mission to deliver a better world.
- Benefits: Enjoy hybrid work options, competitive compensation, and a supportive environment for personal growth.
- Other info: Be part of a dynamic team focused on innovation and sustainability in infrastructure.
- Why this job: Make a real impact in the aviation industry while collaborating with a diverse global team.
- Qualifications: Proven leadership skills and experience in client relationship management within the aviation sector.
The predicted salary is between 80000 - 100000 £ per year.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
Aviation is one of the key growth sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their future capacity needs. Our major clients are a key driver of this growth and we are seeking a well-known and respected industry leader to maintain and build this momentum.
We are seeking a dynamic and strategic Client Account Director to lead and grow key client relationships including Heathrow Airport. This key appointment will take ownership in driving revenue performance across key clients whilst ensuring the delivery of exceptional service and project execution. You will act as the primary point of contact for Heathrow and other key clients, responsible for building trust, ensuring satisfaction, and identifying growth opportunities.
The successful post holder must be a strong and visible leader who is able to inspire, motivate and build teams, and communicate effectively. Collaborating with AECOM members across all Business Lines and Operating geographies, they will lead and manage our activities across Heathrow and other key aviation accounts, establishing strategies and driving growth.
As the Client Account Director, you will have a client-centric approach where your focus will be understanding client needs and working across our company to offer solutions that deliver value and support our aim of building a better world.
Roles and Responsibilities:
- Client Relationship Management: Responsible for identifying key business leaders, decision makers and influencers within the client organisation. Responsible for maintaining the Client Account Plan, setting out the relationship management, client growth and client management strategy. Develop client contacts and networks within the client's business and meet client contacts regularly.
- Best Practice: Be known as the key point of contact for the client(s). Develop a strong network across the AECOM business in order to understand our capabilities and experience across the aviation capital lifecycle. Build an extensive network across our Regional Business Lines and with key members of Global aviation business line.
- Business Development & Commercial Management: Develop a thorough understanding of the project opportunities within the client organisation. Actively monitor and report the client pipeline, developing a strong understanding of revenues from projects being delivered, in pursuit, and to be pursued. Lead the capture of significant new business opportunities and the renewal/extension of existing large-scale agreements within the account.
- Strategic Leadership: Mentor other team members in building strong relationships across the organisation. Connect internal teams to the client vision and ensure the team is client focused to ensure the clients get the best AECOM experience every time.
- Innovation: Continual focus on raising AECOM's profile and brand at Heathrow and across the aviation industry through innovation and thought leadership. Drive client adoption of key AECOM initiatives such as ESG and digitalization.
- Quality: Identify areas of high risk and pro-actively take actions to positively impact outcomes. Champion for ethical and safe working practices. Monitor and execute oversight of client projects to ensure high quality delivery, technical excellence and consistent client service experience.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together – your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Client Account Director Aviation UK&I, Europe & India in Peterborough
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
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We think you need these skills to ace Remote Client Account Director Aviation UK&I, Europe & India in Peterborough
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Grabjobs, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Grabjobs, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Grabjobs
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Grabjobs.
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Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Grabjobs. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
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