Remote Office Manager, London in Paisley

Hi, we're MoonPay. We're here to onboard the world to the decentralized economy. Why? Because crypto and blockchain aren't just technologies—they're tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach.

What we do: At MoonPay, we're building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide.

We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we're committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable.

About the Opportunity: In this exciting new role, you will take full ownership of MoonPay's MoonBase in Shoreditch, London. You'll have the unique opportunity to curate a space for the London team, a home away from home, where the snacks are aplenty and the vibes are on point. We're looking for someone passionate about delivering an exceptional experience - someone who thrives on getting things done. While the primary focus will be shaping a great office experience, driving utilization, and fostering social engagement, the broader remit of this role will also include facilities management, and event planning.

What you will do:

• Oversee facilities and office management for our MoonBase in London
• Address maintenance and repair needs via the facilities ticketing system
• Act as the primary liaison with onsite teams (building management, housekeeping etc) and vendors
• Ensure communal areas (kitchens, meeting rooms etc) are consistently stocked with supplies
• Administration of global access controls for MoonBases, including events and lunch allowances
• Vendor and contract management
• Collaborate with the Facilities and IT/TSS teams to support global MoonBase locations, including accessibility, office moves, renewals, setups, and closures
• Plan and execute in-person and virtual events for MoonPay globally
• Play an active role in the global Health & Safety program, ensuring compliance with legislative requirements, addressing gaps and implementing resolutions
• Planning and coordinating off-sites, team meetings, and other meetings as required
• Other ad hoc projects, tasks, research and requests as needed

What you will be working with/on: You will oversee the seamless operation of our London MoonBase in Shoreditch while supporting global locations. Your responsibilities include daily office operations, maintenance, and space optimization. Leveraging your expertise in London's top venues, you'll coordinate in-person and virtual events, including team offsites. As the primary point of contact for all things London, you'll collaborate with teams on vendor management, new location planning, office closures, and lead the UK health and safety program.

About You:

• You have experience in office and/or facilities management, supporting both onsite and remote locations
• You have strong knowledge of OSHA regulations and health & safety requirements across the UK.
• You have a background in events coordination
• You have a high sense of urgency with an innate drive to respond and take action quickly
• You have exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects.
• You have excellent written and verbal communication skills
• You have the ability to exercise strong business judgment, meet deadlines, and balance multiple requests. Excellent problem-solving skills, with an ability to recognize opportunities and develop ways of addressing them
• You have strong interpersonal skills and ability to quickly build rapport with internal and external partners
• Ability to travel as needed
• Knowledge of the crypto space and blockchain technologies

We're looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system.

What's in it for you:

• Competitive salary package
• Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
• Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
• Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
• Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
• Private Healthcare benefits: To protect you and your loved ones
• Enhanced parental leave: So you can spend more time with your loved ones without a second thought
• Annual training budget: We support your training journey every step of the way
• Home office setup allowance: Create the home office of your dreams
• Remote working allowance: Those working fully remotely get a little extra for utilities
• Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
• Employee referral programme: Great people know great people, refer them to receive 10K in USDC
• Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
• Working in a disruptive and fast-growing company where excellence is rewarded

At MoonPay, you'll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it's a mindset. We encourage you to think big, take risks, and push the boundaries of what's possible, knowing you have the support of a team that wants to see you grow.

Commitment To Diversity: Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer.