At a Glance
- Tasks: Manage supplier relationships and ensure their success on our innovative platform.
- Company: Join a fast-growing tech company revolutionising the auto parts industry.
- Benefits: Enjoy flexible hours, competitive salary, equity options, and unique team events.
- Other info: Work remotely with opportunities for global travel and team bonding.
- Why this job: Be part of a mission-driven team making a real impact on sustainability.
- Qualifications: Strong communication skills and experience in technical environments preferred.
The predicted salary is between 50000 - 60000 £ per year.
Partly's mission is to connect the world's parts by building the first global platform for replacement parts, starting with auto parts. Our vision is to accelerate the world toward a sustainable future where anyone can fix anything.
Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.
This role is for a Strategic Account Manager who owns post-sale success for parts suppliers on the Partly Network and reports directly to the GM of Europe. This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly's infrastructure.
What will you do:
- Own strategic supplier relationships: Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability.
- Own supplier issues end-to-end: Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up.
- Translate supplier problems into product execution: Convert supplier pain points and operational challenges into clear, actionable product requirements.
- Lead onboarding and ongoing success: Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management.
- Drive measurable business outcomes: Develop a deep understanding of each supplier's KPIs, revenue drivers, and operational constraints.
- Operate with urgency in an evolving environment: Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing.
- Build scalable success foundations: Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale.
Your skills:
- Senior stakeholder management: Comfortable working with senior leaders at complex organisations.
- Strong communicator across technical and commercial audiences: Able to engage credibly with engineers while clearly articulating technical issues and solutions.
- Experience working with technical or infrastructure products: Comfortable operating close to technical systems and workflows.
- Strong prioritisation and ownership mindset: Demonstrates clear ownership, bias to action, and sound judgment.
- Commercial and operational acumen: Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency.
Bonus:
- Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems.
- Familiarity with cataloguing, fitment, or global parts standards is advantageous.
Benefits:
- High trust, low process and no bureaucracy.
- Competitive base salary + equity.
- Flexible working hours.
- Focus Days: Two days per week dedicated solely to uninterrupted deep work.
- Take time when you need it.
- Learn from the best.
- Quarterly season openers across the UK and EU.
- Annual global offsite in New Zealand.
- Team connection: Monthly team lunches, celebrating our wins, happy hours and more!
- Parental leave and flexible return to work.
- Payroll Giving: We encourage generous giving and donate to the high-impact charities you support.
- CycleSaver: UK employees can save on cycle subscriptions through CycleSaver.
