At a Glance
- Tasks: Lead and coach a dynamic team to exceed performance goals and enhance customer relationships.
- Company: Join Macmillan Distribution, a leading name in the publishing industry.
- Benefits: Enjoy hybrid working, competitive salary, private medical insurance, and 25 days holiday.
- Other info: Exciting career growth opportunities in a supportive and collaborative team.
- Why this job: Be part of an evolving company and make a real impact in a fast-paced environment.
- Qualifications: Management experience in a customer-focused setting with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
to lead our team and drive success.
This varied and challenging position involves
- Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment.
- Customer Excellence: Build long lasting Customer and Publisher relationships
- Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions.
- Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers.
- Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery.
You will have
- Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered).
- Demonstrated leadership skills with the ability to motivate and develop a team.
- Strong communication and interpersonal skills.
- Ability to thrive in a dynamic and fast-paced environment.
This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description here.
Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham.
We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more.
Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group.
MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers.
The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles.
Click here to visit our website.
Closing date 13th July
