At a Glance
- Tasks: Survey, repair, and provide technical support for Grant products in the field.
- Company: Join a dedicated team at a leading engineering company focused on customer satisfaction.
- Benefits: Competitive salary, training opportunities, and flexible working arrangements.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference by helping customers with innovative heating solutions.
- Qualifications: Experience in field service engineering and relevant qualifications like OFTEC and F Gas.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and dedicated Field Service Engineer to join our team.
The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products.
Having qualifications in OFTEC, F Gas, Unvented hot water and Part P would be highly advantageous.
Field Support Area : Post Codes LL and SY (Llandudno and Shrewsbury)
Duties & Responsibilities
- Attend site to carry out repair work on products covered by the manufacturer's warranty.
- When required carry out site survey and commissioning of Grant Engineering products.
- Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service.
- Advise customers, installers, and commissioning engineers on product installation.
- Dealing with Technical issues, administration and correspondence on a day-to-day basis.
- Assist in the management of your diary including providing up to date local / logistical information for your area.
- Bringing matters of disrepute to FSM.
- Carrying out a substantial amount of driving on a daily basis with overnight stays when required.
- Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed.
- Provide on-site / In-house training / Assessments as requested by the company.
- Identify Technical / Service trends and report all concerns to the FSM.
- Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager.
- Encourage In-House training programmes for suspect Engineers / Installers by referring either to training Administrator or to the relevant Area Sales Manager.
- Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances.
- Keep up to date with new in-house developments and attend internal training programmes as required.
- Ensure all Professional Qualifications are kept up to date.
- Our Engineers cover the following disciplines, and specific training will be provided:
- Oil boilers Solar Thermal
- Air Source Heat Pumps Unvented cylinders
- Biomass Smart controls
After successful completion of 2 – 4 months training you will work at least 20 Saturdays / annum either as overtime or in lieu of a weekday. Based on a 5-day working week.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Field Service Engineer (West) in Oxford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Remote Field Service Engineer (West) role you’re after at Grabjobs.
✨Show Off Your Projects!
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Grabjobs.
✨Apply Through Company Websites
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We think you need these skills to ace Remote Field Service Engineer (West) in Oxford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Remote Field Service Engineer (West), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Grabjobs a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Grabjobs specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Grabjobs
✨Brush Up on Core Engineering Principles
Before heading into the interview with Grabjobs, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Grabjobs want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
