Remote Commercial & Project Manager in Norwich

Norfolk (with flexible working and some WFH/Remote)

Fixed Term Contract 12 months (with potential to extend)

Full time (37 hours) or part time (minimum 3 days/week)

This role isn't just about keeping things running - it is about helping an organisation evolve and grow in a way that's smart and sustainable and rooted in real purpose. As our Commercial and Project Manager, you'll be joining an enthusiastic and friendly team at a pivotal moment. Working closely with the Director you'll help shape how we generate income, use our space and connect with our audiences - all with the aim of securing a sustainable future for the charity and the communities we support.

You'll explore ways we can better use our venue and facilities, develop and lead marketing campaigns, and identify opportunities for income through events, sponsorship and partnerships. Alongside this you will design better processes, track our progress, support strategic planning and manage/mentor a small team, helping bring people together across different functions.

You do not have to have every experience, but we are looking for someone who can demonstrate project management experience, understand resource planning with a creative approach to marketing and income generation.

We are a vibrant cultural, heritage and community venue delivering a diverse programme of events set in the Norfolk coastal town of Wells-next-the-Sea. We are a charity and are not in receipt of any funding outside of that we self-generate from our programme of events, our café and hire spaces and through sponsorship and fundraising, the key aim of which is to increase our revenue base and optimise our practices and systems to ensure we are financially sustainable, whilst continuing to develop and deliver our range of programme and events for our communities and visitors.

To undertake a review of the use of space throughout the venue and produce a plan for making our spaces work more effectively (including monetisation where appropriate) for our visitors and our local communities.

To review our marketing strategies and design cost effective ways across diverse platforms to extend our reach and speak more effectively to our potential and existing customers, local communities, sponsors and funders.

To work closely with the Director to plan and identify revenue opportunities through to delivery, such as marketing a corporate events package, identifying and realising leads, supporting sponsorship and fundraising initiatives.

To track key performance indicators (KPIs) in line with the strategic plan and analyse data to identify trends and opportunities for improvement to feed into an annual impact report and audience development plan.

Collaborating closely with the Director to manage the organisational risk register, prepare for quarterly Trustee Board meetings plus sub committees, and create agendas and minutes. Ensure adherence to charity law, regulatory requirements and company policies across all organisational operations.

Project Management and Quality Control: An experienced project manager who can deal with complexity, scheduling and resourcing, achieving a clear and high-quality set of deliverables by set deadlines.

Resource planning: People management and development.