At a Glance
- Tasks: Provide top-notch IT support for luxury brands and manage support tickets.
- Company: Join a fast-growing, award-winning IT support company with a vibrant culture.
- Benefits: Competitive salary, overtime, bonuses, and opportunities for professional growth.
- Other info: Dynamic team atmosphere with excellent career progression opportunities.
- Why this job: Work with high-profile clients and upscale brands while enhancing your tech skills.
- Qualifications: Experience in MSP environments and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay) + Progression + Company Benefits
Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives?
On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression.
In this role you will be going through support tickets, ensuring SLA's are met, offering support & implementation services to clients, resolving helpdesk issues and providing support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day.
The ideal candidate has experience in an MSP environment and a technical support background.
- Trouble Shooting
- Managing multiple IT Support Tickets
- Ensuring SLAs are met
- Learn from industry experts to upskill yourself
The person:
- MSP Background
- Good communicator
- Commutable to Loughton
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
