At a Glance
- Tasks: Provide top-notch customer service to German-speaking clients via phone and email.
- Company: Join a dynamic team at a leading multilingual recruitment specialist.
- Benefits: Enjoy a competitive salary, attractive benefits, and the flexibility of remote work.
- Other info: Full-time role with monthly commutes to St. Neots for team collaboration.
- Why this job: Make a difference by helping customers while working from the comfort of your home.
- Qualifications: Fluent in German and English with strong communication skills.
The predicted salary is between 26500 - 26500 £ per year.
Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.
As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification
- Fluent in German & English
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits
This is a remote / Work from home position. If successful you would need to commute to St. Neots, Cambridge once a month.
Apply now!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
